Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: NlaakALD
from Houston
Expertise:Intermediate
Verified Purchase:Yes
I like the look the size and the features. However the battery life sucks. I upgraded to my galaxy one to this one, and it had much better battery life.
I would recommend this to a friend!
Features
5
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
From fitbit to galaxy
on June 20, 2025
Posted by: Tagulani
[This review was collected as part of a promotion.] I had a fitbit ionic which is the best smart watch and design that I seen and cried when it had been recalled and scrapped. But while searching for a new contender and after seeing family members with it. I deamed that I had to have it, so I got it and I love it and won't trade it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Watch
on June 20, 2025
Posted by: NewWatch
[This review was collected as part of a promotion.] I just got the Galaxy Watch7! First new watch in 7 years! I absolutely love it! It is sleek and clean, and I can barely notice I'm wearing it! I haven't been able to dig into the Galaxy AI yet, but I am very excited to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sleep tracking
on June 20, 2025
Posted by: Blester
[This review was collected as part of a promotion.] I love the sleep tracking function of my watch. It has been very helpful for me and getting better sleep.
I haven't had them much long but I'm loving all the features and the Galaxy AI.
I haven't had them much long but I'm loving all the features and the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No disappointment
on June 20, 2025
Posted by: ThatKoreanTeen
[This review was collected as part of a promotion.] The new watch feels amazing on my wrist, and I love how it fits perfectly. Scrolling through everything is incredibly smooth, making it a joy to use. The interface is so intuitive, and everything is easy to find. I'm really excited about the new ai features; they're genuinely handy. Overall, it's a fantastic upgrade, and I'm thrilled with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch works great
on June 20, 2025
Posted by: TheMindOfBrian
[This review was collected as part of a promotion.] Watch works great, just alot of the times when I'm on a workout it randomly pauses and then fee seconds later starts up again and the pauses again. I feel like it's an issue with setting and if I take the time I could fix it. The watch has more functions on it then I actually need which is cool but I don't use them all. Other then that it looks great, feels great, and holds up to rugged wear for what I do with my job.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I've owned
on June 20, 2025
Posted by: Nessa5
[This review was collected as part of a promotion.] Incredible watch. It's user friendly and has so many useful apps. It's sturdy and perfect for tracking your exercises. I wear it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
loved the watch but not battery life
on June 19, 2025
Posted by: Sexyred
[This review was collected as part of a promotion.] the battery only lasted a year now it dead don't know if I can replace it or not bummed
Value
1
Response from Samsung USBy R&R Team, June 20, 2025
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few instances may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, let us know by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few instances may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, let us know by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US