Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Anonymous
from Waukesha County WI
Expertise:Expert
Verified Purchase:Yes
Good Watch, sync's to phone and fitness apps. Lightweight, but Samsung chose to ship it without a charger UGH
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Greetings Nonmame,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and performance of our product line. The Galaxy Watch7 box includes the Galaxy Watch7, a compatible watch strap, a magnetic wireless charging cable, and a quick start guide. Wall chargers and/or adapters are sold separately. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and performance of our product line. The Galaxy Watch7 box includes the Galaxy Watch7, a compatible watch strap, a magnetic wireless charging cable, and a quick start guide. Wall chargers and/or adapters are sold separately. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Really nice watch
on August 28, 2025
Posted by: somanywatches
[This review was collected as part of a promotion.] Galaxy AI is neat. I really like this watch compared to all of the other watches of various brands that I've owned. The battery is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great product, productive way to get thing
on August 27, 2025
Posted by: IWantToWin
[This review was collected as part of a promotion.] It's great product and productive way to get things done and get your stuff done by AI support, easy to get your researchers and plans done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch for 1st time user
on August 27, 2025
Posted by: Baseball24MVP
[This review was collected as part of a promotion.] I love the watch and the ability to leave my phone at home and still have connection to a network.
For a first time smart watch, this has exceeded my expectations.
For a first time smart watch, this has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from my Watch 4
on August 26, 2025
Posted by: Pearlsofhazeleyes
[This review was collected as part of a promotion.] Watch seems to be more accurate than my watch 4. I use it mainly for appointments, and checking my sleep habits.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice big display not to crazy small and confusing.
on August 26, 2025
Posted by: BigRebel
[This review was collected as part of a promotion.] A54 is awesome It made it the i could do just about anything with it....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Me encanta
on August 25, 2025
Posted by: Hemphot30
[This review was collected as part of a promotion.] Sus características mejoradas ofrecen una experiencia más fluida y completa. La monitorización de la salud y el seguimiento deportivo son aspectos destacados, brindando información valiosa. Su diseño elegante y la variedad de correas disponibles permiten personalizarlo a tu gusto. En definitiva, el reloj inteligente parece ser una excelente opción.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 25, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] The watch has to be charged everyday. Not only that but it also over heats for no reason
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hello there Trishy,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US