Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
4
Awesome watch!!
on July 13, 2025
Posted by: Tmanhovland
[This review was collected as part of a promotion.] The galaxy watch 7 is everything you could want in a smart watch. Long battery life, easy intuitive functions, durability, and stylish!
Value
4
Written by a customer while visiting Samsung US
Posted by: Susie Peg
from Maryland
Verified Purchase:Yes
Battery only lasts for a few hours even on power saving mode. Maybe I got a dud, but I cannot figure out how to do a return or even how to access the 2-yr Care Plan. What a terrible purchase this was! At least Apple has a physical store I can go to for help.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Greetings Susie,
Thank you for reaching out to share your experience using the Samsung Galaxy Watch7 with us. We value your candor as we continue to work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your experience using the Samsung Galaxy Watch7 with us. We value your candor as we continue to work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Incredible product, but i expect more battery life
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Functional and looks great
on July 12, 2025
Posted by: VetWiDe
[This review was collected as part of a promotion.] This watch is of good quality and looks great. Comes in many options. Looks of useful features. I like the health monitoring functions best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7
on July 12, 2025
Posted by: Galaxywatch7
[This review was collected as part of a promotion.] Upgraded from the 6. Galaxy AI is the best. Easy to operate. Great insights into health and fitness. Wewr it every night to track sleep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hmm A Watch
on July 12, 2025
Posted by: Cuy54C
[This review was collected as part of a promotion.] I like everything except the band. But connecting to my apps on my phone is easy. Listening to my podcasts is a cool feature.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Good day Cuy54C,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. We're happy to hear that you've been pleased with your purchase so far. Feel free to check out your compatible watch accessories linked below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. We're happy to hear that you've been pleased with your purchase so far. Feel free to check out your compatible watch accessories linked below. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
4
Short battery usage
on July 12, 2025
Posted by: Maryland516
[This review was collected as part of a promotion.] I use exercise and playing golf, GPS yardage is not accurate as some other GPS but it okay. Other future are very useful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is great love it
on July 12, 2025
Posted by: TMorris
[This review was collected as part of a promotion.] Been wanting to get the watch and when I did I am happy I did
Value
5
Written by a customer while visiting Samsung US