Customer reviews from Samsung US
Samsung - Gem Mobile Phone - Black (AT&T)
Average customer rating
2.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
4
4 Stars
10
3 Stars
5
2 Stars
13
1 Star
16
30%of customers recommend this product.
(
13 out of
43)
Customer Reviews for Samsung - Gem Mobile Phone - Black (AT&T)
Customer Rating
1
on October 6, 2011
Posted by: H8SAMSUNGGEM
from CLEVELAND, OHIO
Expertise:Intermediate
I HAVE BEEN A WIRELESS CONSUMER FOR 20 + YRS AND HAVE NEVER HAD A PHONE WITH THIS MANY PROBLEMS.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
This phone stinks! :(
on November 13, 2011
Posted by: smartphonejunkie
from OHIO
I have had this phone since September. It was great at first. Then after I have used it for a while it has went downhill! I can't even make or take a call some days b/c it freezes! The phone shuts off itself. Sometimes I can't even get it to respond, like this morning when the alarm went off and I couldn't shut it off! The screen was blank but yet the alarm still kept going!!! I have to take the battery out numerous times in the day to get it to function, and I have only downloaded 5 apps!!! DO NOT BUY THIS PHONE! I REPEAT... DO NOT BUY THIS PHONE! Cheap is cheap and that's what this is.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
A smart phone, but not too smart.
on August 17, 2011
Posted by: srchipchittum
from Roanoke, VA
Expertise:Intermediate
The Samsung Gem has the smarts, but you don't have to be super smart to operate it. The phone is small and light, yet has some large features to it. Plenty of apps are available for fun and service, plus texting and internet are there for your convenience. Accessories galore at Samsung and other fine cell phone stores make this phone a pleasure to carry and own. Came with 2GB SD Card, you can put up to 32GB SD Card in it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on August 8, 2011
Posted by: MonkeysNanner
from Lexington, NC
Expertise:Intermediate
I love my new Gem just wish i could delete some apps i dont use I will figure out but I love this phone its my first smartphone
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 11, 2011
Posted by: Cara33
from Puerto Rico
Expertise:Intermediate
Good Phone and I recommend it, the apps are very fun
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad phone, especially for the price.
on September 3, 2011
Posted by: TheDragon117
from Aiken SC
Expertise:Expert
@alteraries82 you can change your txt tones its takes a bit of know how, but you simply create a notifications folder on the SD card under media/audio and then put the files in there. A lot of reviews on here seem to be complaining about the phone doing things on its own, which to me sounds like someone didn't lock it when they put it in their pocket, any touch screen will have that problem. Secondly a couple complaints about wifi, not the phones fault if you live in an area that doesn't have wifi or you don't have your own wireless network even the fancier high dollar phones will have problems then. Mine works well on wifi, mine and others I piggy back on at restaurants and such but if the wifi isn't there don't expect it to work..Phone does get hot when charging, and the back case to the battery is a bit nerve racking to open because I'm always scared I'm going to break it, but the phone is lightweight and easy to use. May not be everything HTC or some of the others are, but its also less then a quarter the cost. While it may stutter occasionally, without increasing the size of the phone for stronger hardware that is part of streamlining. With some knowledge you can kill and remove unwanted apps and files to make it run a bit faster.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: battery cover is hard to open., battery gets hot when charging
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nifty and Thrifty
on October 10, 2011
Posted by: butterflirae
from WSS, WV
Expertise:Intermediate
This was my first smart phone. I have nothing overly negative to say as far as its performance or features. The only thing for me is some of the apps in the maketplace don't want to work with this phone and the battery drains faster than my previous phone. I have to charge it every night or the battery dies even if i don't talk on it alot. Other than that it is a great phone with alot of great apps and features.
Pros: Bright display, Inexpensive, Realistic color, Lightweight, easy to use, fun to play with
Cons: short battery life, non compatible apps
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for cost
on September 6, 2011
Posted by: cgracie77
from Cleveland Ohio
Expertise:Intermediate
This phone is great for the cost. The only downside IMHO is the fact that there is nothing to put a strap or lanyard on. Other problems would be do to the service provider I have. They only have a 3 g network. But anytime I can get on a wifi, thing is fast and little glitching.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
Cons: no lanyard or strap .
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US