Customer reviews from Samsung US
Samsung - Gem Mobile Phone - Black (AT&T)
Average customer rating
2.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
4
4 Stars
10
3 Stars
5
2 Stars
13
1 Star
16
30%of customers recommend this product.
(
13 out of
43)
Customer Reviews for Samsung - Gem Mobile Phone - Black (AT&T)
Customer Rating
1
DONT GET BUY IT!US CELL DICOUNTINUED BEFORE 6 Months
on October 19, 2011
Posted by: cowgirlriding
from va
Expertise:Intermediate
My 1st android,I remove battery all day to unfreeze No bars hardly ever never had problems b4 this phone
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations, freezes often, remove battery hourly, droped on grass screen cracked, cell company discontinued less 6 mo, i would b dead if attacked by time i restarted pho
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
only like it a little
on July 4, 2011
Posted by: GEMorGremlin
from Landis, NC
Expertise:Intermediate
I've had my Gem for about three weeks now. It's a pain in the you know what... It took it back to wireless dealer and the salesman was like ""wow it shouldnt run this slow"" He downloaded some app to clean things up and it still ran slow. Even he was losing his patience. I do like the small design and touch screen features, and I found a cute case for it. Honestly, the sweet case is the best thing about this phone, and that isn't Samsung :(
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Slow!!!
on September 22, 2011
Posted by: rnp31
from Mississippi
Expertise:Intermediate
I have not had this phone very long. It freezes up all the time. Almost every appliance in my house Samsung so I thought I couldn't go wrong with this phone. The camera isn't good at all. My husband has a Galaxy and I have to use his phone to take pictures. I am very disappointed.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointed
on October 18, 2011
Posted by: DoesntMatterWhatMyNameIs
This is without a doubt the worst cell phone I've ever owned. Very problematic. Very slow. Freezes on me all the time requiring me to pop out the battery multiple times a day and wait for a painfully slow reset... which was not always successful as I would get an error message saying "android process not responding, please foreclose". The phone would try to reset on its own, but would freeze and the whole process started over. *smh* Oh, and it's poorly designed. The battery cover pops off wayyy too easily and of course the battery falls out and the reset process starts over. Also when the cover pops off, the SD card which is tiny, tiny flies across the room like a flea jumps and vanishes into thin air (sarcasm). I've bought 2 already, but this weekend I'm buying a iPhone and smashing this Gem.
Cons: Poor quality, Did not meet expectations, poor design, too slow, freezes up frequently
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
NEVER GET THIS PHONE!!!!!!!!
on June 11, 2012
Posted by: Chuckluky
This is the worst phone you could possibly get. This phone lags. it freezes ALL THE TIME!!! The keyboard doesnt work, The battery life is aweful, The offf button does not work. ITS JUST AWEFUL!!!
Pros: Bright display, Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good phone
on August 20, 2011
Posted by: davispgc
from Blue Ridge, Va
Expertise:Intermediate
I have had my Gem for one month and have had nothing but trouble.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
on September 7, 2011
Posted by: estherm1991
This phone just turned out to be way too complicated. Too many features, not user- friendly. I only had it for 5 days and it crashed at least twice a day. So I lost all my information. All in all I would not recommend this phone,
Pros: Lightweight
Cons: Poor quality, Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not at all what I expected
on October 13, 2011
Posted by: Ih8THISPHONE
Expertise:Intermediate
This phone is very slow. It takes forever to turn on and off. The screen jitters alot and it doesn't go from one screen to the next quickly. The text messaging is very bulky and not easy to use. And I can't utilize this phone with all of the android features. It is not a full android phone. I hate this phone. I can't wait until I can save up for a new one... until then I won't be texting, using my data package or calling anyone.
Cons: Poor quality, Did not meet expectations, slow, not really an android
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US