Customer reviews from Midea
Midea - Refurbished Excellent - 12,000 BTU 115 -Volts Window Air Conditioner MAW12V1QWT - White
Average customer rating
3.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
42
4 Stars
7
3 Stars
11
2 Stars
9
1 Star
20
58%of customers recommend this product.
(
49 out of
84)
Customer Reviews for Midea - Refurbished Excellent - 12,000 BTU 115 -Volts Window Air Conditioner MAW12V1QWT - White
Customer Rating
3
Smart design, dumb cooling
on July 19, 2021
Posted by: Chris
from NYC
Verified Purchase:No
I like the aesthetic of it, and with the window closed it's super quiet when on low fan speed, almost inaudible. However, there's no way to force it to run on max. You can turn it down to 60, but the inverter always leans toward being too efficient and it never adequately cools my 350sqft place. It rarely uses max power, only when the sun is hitting it and it's over 90 out does it work at max. Right now it's 72 and cloudy outside but 75 inside, and it's only drawing 1/3rd of the power it's capable of. It does have the high pitched whine that others have mentioned, but my window and the fan noise seems to block most of it. It's actually a really loud whine if you're outside with it, I imagine my neighbors enjoy it. I have to turn off my AC if I want to hang out on my patio.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, April 21, 2022
Hello Chris, thank you for reviewing the Midea 12,000 BTU U-shaped Air Conditioner MAW12V1QWT. We are sorry to hear that you are less than satisfied with your unit's performance. We would like to help you with this, please contact us at MideaCustomerCare@hartehanks.com and reference case number 111328346. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Posted by: Holadaybaby
from IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's huge and blows a lot of air just what we needed! The one we had was smaller and only cooled one room as we are living in a cabin for the summer it's very humid in here and this has helped tons!!!
I would recommend this to a friend!
Written by a customer while visiting Midea
Customer Rating
1
Yes
on November 19, 2022
Posted by: Steve
from Tucson, AZ USA
Verified Purchase:No
I like my 12,000 BTU A/C, very nice and mostly efficient. My ONE STAR is because you only list a few reviews, 10 of them,, and none are less than 4 stars, what happen to the other 30 reviews? Its the same for all of your U-Shaped models, why not list every review. NOT trying to hide anything I am sure since this is a good product as far as I can tell.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, November 28, 2022
Hello, Steve. Thank you for reviewing the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that you are not entirely satisfied with your purchase. For any questions or concerns, please contact us at DigitalSupport@midea.com and reference case number 111666704. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
3
Doesn't cool 550 sq ft (follow up)
on August 9, 2024
Posted by: David
from New York
Verified Purchase:No
Midea was prompt in addressing my mildly dissatisfied review. It was all by email, including troubleshooting steps. The emails are form lists of items to check, all very basic. Since my unit isn't actually broken, just doesn't function as advertised, the troubleshooting steps were of no help. Their final suggestion: Return or exchange the unit. After having gone through the complicated and slow installation, I don't want to remove it. I'll hope it functions as it does now, which is good enough.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 10, 2024
Hello David. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We appreciate you sharing your honest feedback with us. If you need any further assistance with guidelines and addressing concerns, please reach out to us at digitalsupport@midea.com.-Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
3
Quiet but doesn't cool as expected
on July 21, 2023
Posted by: Countryboy
from Pigeon, Mi
Verified Purchase:No
Replaced the 10,000 btu traditional window unit with the u shaped 12,000 btu midea. It's very quiet! But it doesn't cool the room nearly as well as the old 10,000 btu unit. It's been running all day with the boost on and the temp is 3 degrees higher than the smaller unit used to keep the room on energy save mode. Gotta weigh the options if you want quiet or cold I guess.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, July 27, 2023
Hello, Countryboy. Thank you for reviewing the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that you are not entirely satisfied with your unit's cooling performance. For any questions or concerns, please reach out to us at DigitalSupport@midea.com and reference case number 111882226. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
3
Good for a small room
on July 7, 2023
Posted by: D
from Nyc
Verified Purchase:No
12k isn't enough for a living room, maybe a small bedroom. Taking a long time to cool the room despite its size.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, July 12, 2023
Hello, D. Thank you for reviewing the Midea 12,000 BTU Window Air Conditioner MAW12V1QWT. We are sorry to hear that you are less than satisfied with your unit's performance. We would like to help you with this, please reach out to us at DigitalSupport@midea.com and reference case number 111860482. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
2
Foam inserts for window are way to small
on May 1, 2020
Posted by: Chris S.
from Texas
Verified Purchase:No
I was not told about the window requirement for this unit. And after trying to install it the foam inserts are way too short. There is no other way to use this without having a gaping hole in the window. It's a cool design but I've had it for almost a month and unable to use it.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, April 21, 2022
Hello Chris. Thank you for posting your review of the Midea 12,000 BTU U-Shape AC. We're sorry that you experienced an issue with your unit. Please give us a call at 866-646-4332 and reference case number 111083657; we will gladly assist you. -Midea Customer Care.
Written by a customer while visiting Midea
Customer Rating
4
Wish I had bought one of these last year!
on June 29, 2024
Posted by: StrykerNmsp
from Minneapolis, MN
Verified Purchase:No
I moved to Minneapolis Jan 2023 from Dallas where central air conditioning is pretty much in every house. I rented an old Victorian house which did not have central AC. I had never in my life dealt with Window AC units so I decided to buy portable AC units which I also had never used before. While they were easy to install I realized too late they were much more noisy and the hose on really hot days would radiate some heat back into the room. I decided this summer I was going to well them and replace them with the Midea U Shaped AC Units. I WISH I HAD BOUGHT THESE LAST YEAR! They are SO much more quiet than the portable units. I did buy one regular window ac last year for the kitchen as there really was no way to use a portable in there. This thing is so much quieter and the cooling is incredible! I have it in a living room window blowing towards the doorway into the kitchen. It keeps the living room so much cooler than the portable ever did. I think it's a combination of being a window unit instead of the portable with the hose emitting heat and the window being able to mostly close. The windows on the first floor of the house are pretty old if not almost original. This allows for a much better seal. I've ordered another two for the bedrooms upstairs. Can't wait to get them because I suspect I will see a huge difference in how well those rooms get cooled as well. I can't speak to the ease of installation other than I tried and couldn't do it/suspected it was more than I had the skills for so I called a handyman. He did have to do some hacks to make it work with the old windows downstairs and I'd probably never have figured that out. The upstairs windows are more recent so I'm going to try to install one upstairs myself. I
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, July 4, 2024
Hello StrykerNmsp. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We appreciate you sharing your feedback with us. We are happy to hear that you are thrilled with the cooling performance of the unit in your home. Have a great day!- Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea