Customer reviews from Midea
Midea - Refurbished Excellent - 12,000 BTU 115 -Volts Window Air Conditioner MAW12V1QWT - White
Average customer rating
3.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
42
4 Stars
7
3 Stars
11
2 Stars
9
1 Star
20
58%of customers recommend this product.
(
49 out of
84)
Customer Reviews for Midea - Refurbished Excellent - 12,000 BTU 115 -Volts Window Air Conditioner MAW12V1QWT - White
Customer Rating
2
Mold even though we live in a dry climate
on August 17, 2024
Posted by: MadMoldy
from San Diego CA
Verified Purchase:No
Pretty upset after discovering mold in both of our units. I work in air pollution control & I have experience with HVAC as well as mold remediation. I agree with other reviews about the drain hole problem. We properly installed. We clean the units regularly. Since it got how about two months ago I started smelling a funk and recently discovered it's the AC units after several nights of sinus congestion & my family feeling sick. I used my phone to take a photo & video inside of the unit - mold everywhere. Very upsetting given that we chose to buy the more expensive "top of the line" "new groundbreaking technology" because now we have to launder everything in our bedrooms (we have to go to the laundry mat $$$), I might need to replace the mattress & furniture. Insurances don't cover mold so I have to fix things out of pocket. I'm super stressed about this.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 24, 2024
Hello MadMoldy. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are sorry to hear about experience with the mold experience with your unit. For further assistance with guidelines and handling concerns, please contact us at digitalsupport@midea.com. -Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
worthless
on June 27, 2024
Posted by: privatehome
from Kentucky
Verified Purchase:No
This air conditioner is pretty much worthless and not worth the hype that these media outlets tech and consumer review websites make this brand. This unit is not 12,000 btu it has a 5,000 btu output but at a much higher amperage and wattage it cools but the cooling performance is not that great and does not pull humidity from the air which is a primary function of an air conditioner it pulls a slight fraction of humidity from the air resulting in the cool and clammy which still causes you to sweat and create another set of problems in the room. The compressor creates more heat then necessary even in milder temps outdoor making this unit a huge energy waster and inefficient like other midea units ive owned the anti tip brackets are pointless when the side brackets prevent movement this unit idols more than it runs to cool never shutting down from a resulting 65 set point to 68-70 your compressors needs improvement they run way to hot and are very noisy my central system runs much quieter not being inverter. the design is thoughtful but the outdoor section is pretty ugly with no design i registered the warranty which is already 6 months in there's not point in making a claim im just going to recover the refrigerant and take it to a recycling center last but least the inverter is already emitting a burning smell you also need to add more space for the condenser section because the unit cant breath properly with every component crammed together resulting in little to no air flow.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, July 4, 2024
Hello Privatehome. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We regret to learn about the issues you're experiencing with the unit's performance. If you need any further assistance with troubleshooting and guidelines, please contact us at digitalsupport@midea.com. -Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Loud and Moldy
on August 31, 2024
Posted by: Greg
from Canada
Verified Purchase:No
Its crazy how loud this rattling / claking noise gets when the AC is running. Any time it is on, it makes way too much noise. Even a portable AC is quieter. Mold is starting to also appear on the inside and the outside flap, even with regular cleaning. Not great, looking to replace with something better.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, September 4, 2024
Hello Greg. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are sorry to hear about the loud operation and issues you are having with mold on your unit. For further assistance with guidelines and handling concerns, please contact us at digitalsupport@midea.com. Midea Customer Support (BBB A+ Accredited Business).
Written by a customer while visiting Midea
Customer Rating
1
The left drain hole design is flawed, causes mold build up
on August 25, 2023
Posted by: Max
from Texas
Verified Purchase:No
The left and right drain hole located under the evaporator are not designed the same. The left drain hole is not leveled with the bottom of the evaporator pan, which causes water to build up and never get fully drained. The right drain hole does not have this issue. I followed the instructions so there is always a chance you get this issue. I will have to thoroughly clean my unit since its no longer sanitary, and smells horrid, what a hassle. *Video description: I slid a zip tie into the left drain hole and as you can see it is not touching the bottom of the pan. When I fully pulled the ziptie out, it made a snapping noise as it made contact with the bottom of the evaporator pan*
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 28, 2023
Hello, Max. Thank you for reviewing the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that your unit is building up mold. For any questions or concerns, please reach out to us at DigitalSupport@midea.com and reference case number 111924428. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Barely used and now is gone
on August 4, 2024
Posted by: Will
from Queens NY
Verified Purchase:No
I purchased three Midea AC units in March 2022: two 8000 BTU units and one 12000 BTU unit. The 12000 BTU unit is installed in my living room, but I barely use it compared to the other two, which I use more often. The ACs are somewhat quiet but not particularly powerful. Unfortunately, my experience with the 12000 BTU unit has been disappointing. It initially displayed an error code "PC 04" and later another error "EC 07." Considering it only lasted two summers, I expected more from a supposedly reputable brand. Overall, it has been a very bad experience.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 7, 2024
Hello Will. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are sorry to hear that your unit is no longer working as expected. For further troubleshooting and guidelines, please contact us at digitalsupport@midea.com. -Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Lasted one season
on May 27, 2023
Posted by: Hot In Up-State NY
from Albany NY
Verified Purchase:No
Never was impressed with the temperature of the cool air coming from this unit. Now, this season, it blows warm air until it faults and shuts down. Ran self check from the app, and it list "refrigerant leak." So now I'm thinking it's been low/leaking refrigerant from day one, which explains why it never blew really cold air. Other than it only lasting one season and not blowing really cold air, I liked the design and how quiet it was. Hoping Midea stands behind their 5-year sealed system warranty. Will update with outcome of warranty claim.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, June 1, 2023
Hello there, thank you for taking the time to review the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that your unit is not working properly. We would like to help you with this, please contact us at DigitalSupport@midea.com and reference case number 111805137. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Serious MOLD Issue
on August 21, 2023
Posted by: MJG
from New York
Verified Purchase:No
My unit developed a serious mold issue internally. Problem is that most AC install/repair services that I've reached out to won't clean these units as a service so I'm most likely going to have to replace the unit entirely since it's such a pain to take apart yourself (and that's not recommended).
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 24, 2023
Hello, MJG. Thank you for reviewing the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that your unit is developing mold inside. We would like to help you with this, please reach out to us at DigitalSupport@midea.com and reference case number 111918029. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Possible Design Issue - Unit Not Cooling
on September 3, 2022
Posted by: Berger
from Land O Lakes, FL
Verified Purchase:No
I have the 12,000 BTU unit and it is only putting out 74 degree air. Absolutely brutal here in Florida. Has to be some.kind of design issue with this model based on the reviews with similar issue. I have a 30 year old Fedders window unit back at my shop office and it will turn you into an ice cube in 10 minutes. I'm sitting in my living room with this Midea on for several hours and I'm sweating right now, which is not a surprise with it putting out only 74 degree air. Very disappointing.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, September 11, 2022
Hello, Berger. Thank you for reviewing the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that your unit's performance did not exceed your expectations. We would like to help you with this, please contact us at DigitalSupport@midea.com and reference case number 111610848. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea