Customer reviews from Midea
Midea - Refurbished Excellent - 12,000 BTU 115 -Volts Window Air Conditioner MAW12V1QWT - White
Average customer rating
3.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
42
4 Stars
7
3 Stars
11
2 Stars
9
1 Star
20
58%of customers recommend this product.
(
49 out of
84)
Customer Reviews for Midea - Refurbished Excellent - 12,000 BTU 115 -Volts Window Air Conditioner MAW12V1QWT - White
Customer Rating
2
Not Quiet Whatsoever
on July 9, 2024
Posted by: Brad
from Portland, OR
Verified Purchase:No
It cools. But this thing is obnoxiously loud. It sounds like a hundred crickets are inside the unit, and it's so incredibly annoying. The AC worked normally last summer (first year I owned it). I uninstalled the unit for the winter and just reinstalled for the summer. That's when the problem started. It's also ridiculous to install, so be prepared to spend a couple of hours trying to figure it out.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, July 11, 2024
Hello Brad. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are sorry to learn about the abnormal sounds coming from the unit. For further support with guidelines and addressing concerns, please reach out to us at digitalsupport@midea.com.-Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Horrible
on June 13, 2023
Posted by: Laurieg
from Massachusetts
Verified Purchase:No
Thing keeps shutting down. Connected per in instructions. Code reads Interior reading wrong temperatures kind of important for an Air Conditioner.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, June 16, 2023
Hello, Laurieg. Thank you for posting your review on the Midea 12,000 BTU U-shaped Air Conditioner. We're sorry to hear that your unit keeps shutting down. Please email us at DigitalSupport@Midea.com and reference case number 111822743. Have a nice day. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Unit dead on arrival, fan doesn't spin, they didn't test it
on July 30, 2022
Posted by: Ben
from New Jersey
Verified Purchase:No
Thing is broke as soon as I opened the box, very disappointing. It just spits and error code, restarts, and that cycle continues on and on.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 2, 2022
Hello, Ben. Thank you for reviewing the Midea 12,000 BTU Window Air Conditioner. We are sorry to hear that your unit is not working as intended. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111570100. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
I would buy this product again.
on May 21, 2024
Posted by: Gary
from Syracuse
Verified Purchase:No
This has to be the quietest air unit I have ever owned. I must admit when it was delivered, and I opened the box and saw all of the parts and the intricate assembly required. I thought to myself, if I had known this, I never would have ordered it. I went on YouTube for the installation video and it was extremely articulate and easy to understand. I think I spent about an hour assembling all of the sub assembly work to install this. If you one of those folks that likes to take it out in the winter, you may want to rethink your purchase. Beyond that, I think it's a great unit and I really like the ability to turn it on remotely via a Wi-Fi connection.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, June 3, 2024
Hello Gary. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are happy to hear that you are enjoying the performance and features of the unit. Enjoy your day!- Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Easy to install and quiet
on July 27, 2024
Posted by: Maaike
from Los Angeles, CA
Verified Purchase:No
We did a lot of research before deciding on this unit. We wanted something that was decently quiet, easy to install and would cool our bedroom and other close areas. The install took about 25 minutes with two people. The instructions were SO EASY!! We had an older AC unit that was portable and it was so loud. This AC is way quieter than what we are used to and cools the room down incredibly fast. We don't ever notice the sound (nice white noise) and it never wakes us up. I love this unit and would recommend it to anyone!
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, August 3, 2024
Hello Maaike. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are happy to hear that you are enjoying the easy-to-use features and performance of the unit for your home. Have a great day!-Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
3
12k BTU Midea A/C - Pros & Cons - It's a Mixed Review
on June 7, 2024
Posted by: TuckerNJ
from Toms River, NJ
Verified Purchase:No
PROS: Good price for a powerful home unit; MUCH QUIETER compared to a traditional window a/c; it has a nice clean profile and appearance; lots of features if you're into learning what they are and how they work; smart phone app - two thumbs up (I have an iPhone); love the swinging louver feature. So far so good in terms of keeping my smaller home cool and comfortable - fingers crossed I can say the same come the July/August summer heat here on the Jersey shore. CONS: Installation IS NOT "QUICK & EASY," by any stretch of the imagination...not for "the common man," anyway. The video guide definitely helps, and I'm handy, smart, and I work slowly to avoid careless mistakes. Working alone, it took me NEARLY FOUR HOURS over two evenings after work to get the unit assembled, installed and secured. As mentioned in other reviews, this unit produces a DULL VIBRATION through the wall that reverberates throughout my space - I find it loudest on the lowest speed setting but it's audible whenever the compressor is operating. Also, the ANTI-TIP BRACKETS - not mentioned in the instructions until after the unit is in place, making access to them VERY AWKWARD AND DIFFICULT. You should loosen and remove the very tight screws BEFORE placing the unit so that when it's time to extend the arms into your window track, you can easily tighten the screws and secure both arms in place. FOOTNOTES: Not all windows and windowsills fall into one of two categories. If you have an older home with older windows (which I do), you should be prepared for a less than perfect fit and to be creative with how you fill or cover any spaces around the unit once it is in place. I happened to have some foam weather stripping lying around which I've used to block the gaps around the edges. Yes to recommending this unit but if you're not handy, you might consider hiring someone who is to help with the installation. Hope my review helps!
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, June 13, 2024
Hello Chuck. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We apologize for the installation difficulties you experienced. However, we are pleased to learn that the unit cooled your home to your satisfaction. If you need any assistance with troubleshooting or guidelines, please don't hesitate to contact us at digitalsupport@midea.com. -Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
2
Not sure if 12,000 BTU is enough.
on July 13, 2022
Posted by: PM
from Seattle
Verified Purchase:No
I purchased the 12,000 BTU unit to cool the main level of our home, which when all the adjoining rooms are closed is less than 550 square feet. Even with relatively "mild" summer temperatures (80s), the unit was not able to cool the room below 73 even when running at its coldest temperature setting (60) with the fan set to max and the boost mode engaged via the app. One possibility is the fact that the space has an open staircase on one side of the room that leads down to the lower level, and the cool air may be traveling down here. Still, the fact that the unit is not able to cool the space even in these "milder" temperatures has me questioning whether it is advertised correctly, if I received a faulty unit, or if my space simply isn't compatible for this kind of unit. Definitely a bit disappointed by this unit.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, July 20, 2022
Hello, PM. Thank you for reviewing the Midea 12,000 BTU Air Conditioner MAW12V1QWT. We are sorry to hear that you are less than satisfied with your unit's performance. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111555891. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Lasted 2 seasons
on May 17, 2024
Posted by: Not good
from Vermont
Verified Purchase:No
Just installed my 12,000 btu unit today it's blowing hot air. Only got 2 seasons out of it. Very disappointed
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, June 3, 2024
Hello Not good. Thank you for posting your review on our Midea 12,000 BTU U-shaped Air Conditioner. We are sorry to hear the unit is no longer providing cool air in your home. For further troubleshooting and guidelines, please contact us at digitalsupport@midea.com.- Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea