Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: KParker
Verified Purchase:Yes
I have thoroughly enjoyed my new vacuum cleaner. It is the perfect size and provides outstanding performance. I have found my self using it more frequently, due to the ease of use.
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you so much for sharing your experience and for your wonderful feedback. We’re thrilled to hear your new vacuum cleaner has made cleaning easier and even more enjoyable for you! At Dyson, we’re passionate about designing machines that fit seamlessly into our owners’ lives, so it's fantastic to know the size and performance are just right for you. Your satisfaction inspires us to keep raising the bar. If you ever need any tips or support, we’re here to help. Enjoy your Dyson!
Written by a customer while visiting Dyson
Posted by: lollyt
Gender:Female
Verified Purchase:Yes
Great vacuum, with my favorite features being that the roller can be removed for thorough cleaning, and how easy it is to disassemble to remove collected dust.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you so much for your fantastic review. We're thrilled to hear you love your Dyson vacuum, especially the removable roller and the ease with which you can disassemble it to clear out collected dust. Your feedback truly makes our day, and it reaffirms our commitment to delivering performance and convenience in every product. If you have any further questions or need tips to keep your vacuum in top shape, please don't hesitate to reach out. Thanks again for choosing Dyson and sharing your experience!
Written by a customer while visiting Dyson
Posted by: JayN
Verified Purchase:Yes
My previous V8 lasted about 10 years before the trigger button to operate the V8 said "do it yourself". Had the battery replaced after about 6 years or so. My new V8 aint gonna hold out as long as the previous one. It is flimsy, the whole experience when emptying the container is one of concern. You'd better be gentle or it will break. Like all these companies; they skimp on quality and increase prices at the same time. thats a double whammy. For Dyson in this case. Not for the consumer.
Response from DysonBy Dyson Customer Service, February 5, 2026
We appreciate you taking the time to explain what’s gone wrong. This isn’t the kind of experience we want any Dyson owner to have, and we truly regret the inconvenience it’s caused you. Sometimes a quick conversation can solve what feels overwhelming at first, so our team is keen to step in and help. Please connect with us via live chat or phone support, describe what’s happening, and we’ll do whatever it takes to put things right.
Written by a customer while visiting Dyson
Posted by: JW25
Verified Purchase:Yes
It works great, very powerful. Only downfall is the battery life isn’t long at all, 15 minutes on the lower mode and it died. Unfortunately I’m not able to vacuum my whole house in 15 minutes.
Response from DysonBy Dyson Customer Service, February 5, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that the battery life was shorter than you expected, especially when you need more time to cover your whole house. We appreciate your comments and understand how important run time is for your cleaning routine. If you’d like to talk this through further or need assistance, please contact us on live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Ramirez
Gender:Male
Verified Purchase:Yes
I purchased this unit few weeks ago, but the battery doesn't hold much time
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 11, 2026
Thank you so much for your feedback and for choosing our product; we truly appreciate it. We're glad to hear you’re enjoying your unit, but we understand your concern about the battery not holding much charge. Please rest assured, if you experience any performance issues with your machine, we encourage you to contact us through live chat- http://ms.spr.ly/6422Qu9nO or by phone- 1-866-693-9766, where our agents will be happy to assist you and find the best solution. Thank you again for sharing your input; your experience is important to us, and we're here to help if you need any further support.
Written by a customer while visiting Dyson
Posted by: Tatt
Verified Purchase:Yes
I have been using it s couple of weeks and do not find the suction adequate and hate having to hold the power on. With my arthritis it is very difficult.
Response from DysonBy Dyson Customer Service, February 14, 2026
Hi, thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience, and we’re sorry to hear that the suction hasn’t been meeting your expectations and that holding the power trigger has been difficult, especially with arthritis. We want to assure you that we’re here to help. If you continue to experience performance issues or would like further support, you can reach us through live chat at http://ms.spr.ly/6428QreS2 or by calling our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson
Posted by: Dyson 8
Verified Purchase:Yes
Returned it the day after purchase.
Battery drained after only 8 minutes of use.
Response from DysonBy Dyson Customer Service, February 14, 2026
Hi there, thank you for sharing your feedback. We're sorry your experience with your vacuum didn’t meet expectations, especially regarding the battery performance. If you’d like to discuss this further or need support, please contact us via live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Beapea
Gender:Female
Verified Purchase:Yes
I bought this thinking it would be life changing. Don’t get me wrong, it’s a good vacuum but for the amount I spent, it could be a lot better. I like how it comes with the wall attachment so that it allows me to hang it to the wall while also charging it. The battery has a good run time. It’s very quick and easy to empty the canister and picks up dirt and hair nicely. it is lightweight which is nice, but I do feel like its a bit flimsy. I also wish it had lights on the front of the attachments so that I can see all the dirt more accurately. Also wish I didn’t have to hold the button down while vacuuming the entire time, I feel like I have carpal tunnel now.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 14, 2026
Thank you for sharing your honest feedback with us. We truly appreciate your detailed thoughts and are glad to hear you value the charging wall attachment, battery run time, and ease of use with your Dyson vacuum. We also take your suggestions on the overall build, LED lights on attachments, and the power button into account—as they help us in our ongoing effort to improve our machines. We understand your concerns and want you to feel completely satisfied with your purchase. If you’re open to it, we’d be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we’ll be ready to assist you directly. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your valuable input.
Written by a customer while visiting Dyson