Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Summer
Verified Purchase:Yes
Received this as a gift a few weeks ago & I love it. It’s so lite & gets into previously hard to reach spots. So versatile too!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jimg
Verified Purchase:Yes
Great pick up. Great attachments. Light weight and easy to use Would buy again and again and again.
Written by a customer while visiting Dyson
Posted by: Andrea
Gender:Female
Verified Purchase:Yes
We bought this a few weeks ago to replace our old one that was starting to have issues. That one is over 15 years old & is now at the office. This one is great. It has so much more power and the charge lasts a lot longer. So glad we bought this one. And it was on sale so that's even better.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: TinyHummer
Gender:Female
Verified Purchase:Yes
My Dyson was a birthday gift, from a dear friend. I love both!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
DON'T BUY THIS MODEL, THEY DO NOT STAND BEHIND IT
on June 4, 2024
Posted by: KITTYINTHECITY
Gender:Female
Verified Purchase:Yes
It quit working after 5 weeks. I contact Dyson, it does come with a 2 year warranty. They advise, they will send a shipping label and to send it back to them for diagnosis and repairs. I receive the email confirming my repair and a note I will be receiving the shipping label. NEVER RECEIVE the label. I reach back out, asking for the label, only to be told, they don't take service returns for this "cordless" model and I need to diagnose it with them over the phone. Now mind you, it will not charge, nor hold a charge, it has NO POWER. They refuse to help me. SO I OWN AN EXPENSIVE DYSON THAT DOES NOT WORK.
No, I would not recommend this to a friend.
Response from DysonBy Amandeep S, Customer Service, June 4, 2024
Hello, thank you for your review. We really appreciate your time and effort. We are genuinely concerned to hear you are having issues with your Dyson V8. We really apologize for the inconvenience that you had to face. This is not the experience Dyson strives to provide for its valuable customers. We are committed towards providing the best-in-class Experience for our Dyson owners. We would like to look further into this for you by doing troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: AnnmarieD
Gender:Female
Verified Purchase:Yes
In a word DISAPPOINTED. I expected so much more from Dyson. I waited a long time to justify spending so much on a stick vacuum. My son had purchased another brand a few months earlier and it worked just as well as the Dyson but at a much cheaper price. Forget about using the max power mode, the battery lasts less than 10 minutes. Will not be purchasing another
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback. We are truly sorry to hear that you are disappointed with your Dyson stick vacuum. We understand how frustrating it can be when a product does not meet your expectations, especially after making a significant investment. We take your concerns very seriously and would like to learn more about the issues you are experiencing, particularly with the battery life in max power mode. This information will help us improve our products and services. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Customer Rating
1
Don’t waste your money
on October 12, 2023
Posted by: Snglhttr
Gender:Male
Unless you have a vacuum to clean your vacuum don’t waste your money. I have a 30 year old vacuum that cleans better and have to use to clean this vacuum so it will work properly.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, October 19, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Pain
Verified Purchase:Yes
My battery will not charge fully. I cannot use it more than 10 minutes without recharging. I’m using it on hardwood floor on low power. Have called and messaged and no one wants to help
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson