Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: EddyD
Gender:Male
Verified Purchase:Yes
I purchased this 2 weeks ago and have been pleased so far. The only disappointment was that the fluffy head that came with this was the old type without the light. This was not what was in the original description, which described it as the laser fluffy head. I have almost entirely hard floors and being able to see grains of dirt would have been helpful. The head is very easy to maneuver and the unit as a whole is well balanced. The only drawback is that the power trigger has no lock, so you have to keep squeezing it while vacuuming. After a while, your finger gets tired. Could have used better instructions about how to set up the wall mount and a longer cord on the power supply so it could more easily reach an outlet. I had to use an extension cord. Wall mount works great to just slide in head and connect to charger in one go. Haven’t used it long enough to comment on battery life.
Filter works well, no dust seems to make it through. The dust bin release took a few tries to release smoothly, but now works fine. All in all, this unit works great for me and is so easy to grab and go to vacuum up dirt trekked in on shoes. I can do my whole 1500 sq ft unit on one charge, but only have to do that once a week because the spot vacuuming keeps the floors relatively clean in the interim.
Gave this 4 stars instead of 5 because of the lack of light on the fluffy head and lack of trigger lock.
Would recommend to anyone needing a powerful, lightweight cordless vac.
Filter works well, no dust seems to make it through. The dust bin release took a few tries to release smoothly, but now works fine. All in all, this unit works great for me and is so easy to grab and go to vacuum up dirt trekked in on shoes. I can do my whole 1500 sq ft unit on one charge, but only have to do that once a week because the spot vacuuming keeps the floors relatively clean in the interim.
Gave this 4 stars instead of 5 because of the lack of light on the fluffy head and lack of trigger lock.
Would recommend to anyone needing a powerful, lightweight cordless vac.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Hi there, thank you for sharing such a detailed review. We’re glad to hear that your Dyson has been working well for you overall, with strong suction, smooth maneuverability, and reliable filtration that keeps dust contained. It’s great to know you can clean your entire 1500 sq ft space on one charge and that the wall mount makes it easy to grab and go for quick spot cleaning. We do understand your disappointment about receiving the older fluffy head without the light, especially since hard floors benefit from the laser feature to highlight fine dirt. We also appreciate your feedback about the trigger lock, cord length, and clarity of instructions, these are valuable points that help us improve both design and user experience. Your 4‑star rating and recommendation mean a lot, and we’re committed to making future improvements so that your experience can be even better. Thank you again for your thoughtful input.
Written by a customer while visiting Dyson
Posted by: Manny
Verified Purchase:Yes
A power button lock would make this product much more comfortable to use
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for sharing your feedback with us. We are glad to hear you are enjoying your Dyson product, and we truly appreciate your suggestion regarding a power‑button lock, as comfort and ease of use are important to many of our owners. Insights like yours help guide our ongoing improvements, and we value the time you took to let us know what would enhance your experience even further. If you’d like to discuss this in more detail, our live chat or voice support team would be happy to connect with you and offer additional guidance. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools.
Written by a customer while visiting Dyson
Posted by: Margo
Verified Purchase:Yes
This vacuum makes me want to vacuum. It's amazing, I'll only use and buy this vacuum for the rest of my life!
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you so much for sharing your incredible feedback with us. We are thrilled to hear that your Dyson has made cleaning such an enjoyable part of your routine, and it means a great deal to know you would choose our vacuums for life. Your enthusiasm and trust truly inspire us, and we are grateful you took the time to share your experience. We are delighted to have you as part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: Bin111
Verified Purchase:Yes
Bought this vacuum during Black Friday and retuned a week later because the battery wouldn’t last more than 3 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the vacuum’s battery lasted only a few minutes and that this led you to return it shortly after purchase. We understand how disappointing this must have been, especially given the timing of your Black Friday purchase. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Ariv
Verified Purchase:Yes
Battery doesn’t even last for 10 minutes ./ we were hoping it will last for about 30 minutes Atleast,
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the battery performance has not met your expectations, lasting less than 10 minutes instead of the 30 minutes you were hoping for. If this concern continues, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Jessica
Verified Purchase:Yes
I bought this on the black Friday sale and I am very disappointed. The description says it has 40 min run time and it dies after about 10 min of vacuuming. I will be calling to return the product and get a full refund. Not worth the money at all. False advertising at it's finest.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 23, 2025
Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. We apologize for the disappointment caused and completely understand how upsetting it must be when the product does not meet your expectations. Please be assured that we take such concerns very seriously and are committed to supporting you. If you are facing any performance issues, we kindly encourage you to reach out to us via live chat or call, where our dedicated agents will be more than happy to assist you further and help resolve the matter promptly.
Written by a customer while visiting Dyson
Customer Rating
3
Sure, if the sale is good enough. Electric broom.
on December 21, 2025
Posted by: Tj Sucks
Gender:Male
Verified Purchase:Yes
I’m giving this a 3-star rating even though I’m happy with mine. The reason is that at full price, this would be an absolute racket in every way. At the Black Friday price I paid, it’s a nice, useful purchase that I’ll use frequently between using my upright dyson ball that actually sucks the pet hair from the carpet. This one doesn't. The battery life is a joke, as is the case for all cordless vacuums currently. I think of it like a really nice, fun to use broom. Its super light weight and maneuverability is excellent. Think more "i dropped something" or "i need to dust" vs "im going to clean my entire house. Also I feel as if im going to break it each time I empty it, but so far so good???
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 27, 2025
Hello, and thank you for the honest 3-star review. It’s great to hear you’re enjoying it for quick clean-ups, but we’re sorry the full-house performance, battery life, and bin-emptying experience aren’t where you want them. Your point about price vs. value is noted we take feedback like this seriously when we think about bundles, accessories, and future updates. If you’re open, we can suggest pet-hair tools and battery-optimizing tips specific to your model. Reach us on live chat or give Support a call we’re here to help.
Written by a customer while visiting Dyson
Posted by: Cindy
Verified Purchase:Yes
I love this. I wish I got it a while ago. Even my husband loves it.
Response from DysonBy Dyson Customer Service, December 28, 2025
Thank you so much for sharing your wonderful feedback. We truly appreciate it! We’re delighted to hear that you’re enjoying your purchase and that even your husband loves it too. It’s always great to know our products are making a positive difference, and we’re glad to hear this. Thank you again for your input, and please be assured that we’re always here to support you whenever you need us.
Written by a customer while visiting Dyson