Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Lynn
Verified Purchase:Yes
Hard to clean out the filter. It just a matter of time when the thin plastic pieces break.
I am having trouble putting the bin back on. The plastic pieces are so thin I am affaid of breking them.
I am having trouble putting the bin back on. The plastic pieces are so thin I am affaid of breking them.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your concerns. We’re sorry to hear you’re having trouble cleaning the filter and putting the bin back on, and that the thin plastic parts are causing you concern. Your feedback is important and has been shared with our product team to help guide future improvements. If you’d like help with reattaching the bin or tips for cleaning the filter safely, please contact us via [live chat] or phone support. We’re here to help and want to make sure you get the best from your Dyson. Thank you again for reaching out.
Written by a customer while visiting Dyson
Posted by: KMB52
Verified Purchase:Yes
The battery lasted about 12 minutes tops. Otherwise I love the portability. It’s easy to empty and picks up well, but the battery time is not good at all before it needs another charge. This can’t be my primary vacuum, especially for carpets.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you so much for sharing your feedback with us! We’re delighted to hear you love the portability, ease of emptying, and strong pick-up performance of your Dyson. It’s great to know those features are working well for you. We completely understand your concern about battery life, and we’d love the opportunity to make your experience even better. If you’re happy to connect with us, please reach out to our live chat or voice support team, where our experts will be ready to assist you with tips, solutions, or options tailored to your needs. Your satisfaction is very important to us, and we remain committed to helping you get the most from your Dyson. Thank you again for sharing your thoughts!
Written by a customer while visiting Dyson
Posted by: Vicki
Gender:Female
Verified Purchase:Yes
I just received my new Dyson V 8 and I am not happy about this machine. I can vacuum for maybe 4 or 5 minutes and then the chamber where the debris goes just stops awrling. I have to empty the canister at least 5 times just to go my living and dining room which arent that big! The suction is great, but then poof! It just stops! I would love to send it back. My last Dyson lasted 5 years and didn't do this till the end.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 14, 2026
Hi there, thank you so much for taking the time to share your experience with your new Dyson V8. We truly appreciate your feedback, and we understand how concerning it must feel when the debris chamber stops spinning after only a few minutes of cleaning, especially when you’ve had a positive experience with your previous Dyson for years. We want to assure you that we’re here to help and would love the opportunity to make things right for you. Our team is always ready to support you, and we’d be grateful if you could connect with us through live chat or phone, so we can walk through a few quick checks together and find the best solution for your machine. Your satisfaction means a lot to us, and we’re committed to helping you enjoy the powerful and seamless cleaning experience you deserve. Please reach out whenever you're ready. We’re here for you.
Written by a customer while visiting Dyson
Posted by: None
Verified Purchase:Yes
I didn’t know there wasn’t a start and stop button I have a lot of trouble with my hands
Response from DysonBy Dyson Customer Service, January 16, 2026
Thank you for letting us know about your experience. We understand how important ease of use is, especially if you have trouble with your hands. Some of our machines, are designed with a trigger switch instead of a traditional start and stop button. Some users find this helpful for short cleaning tasks, but we know it can be challenging if you have limited hand strength or mobility. We appreciate your feedback, and we'll share it with our dedicated team as we continually look to make our machines more accessible. Thank you again for reaching out.
Written by a customer while visiting Dyson
Posted by: Jt$$
Verified Purchase:Yes
I’m very disappointed I vacuum a:mall area and can’t eve finish have to charge it before I ca finish this is unacceptable
Response from DysonBy Dyson Customer Service, January 17, 2026
Hi, thank you for sharing your feedback with us, and we’re sorry to hear about your disappointment with the battery performance of your vacuum. We know how important it is for your machine to last through each cleaning session, and we appreciate you bringing this to our attention. If you continue to face this issue, please don’t hesitate to reach out to us via live chat at http://ms.spr.ly/6428thOg8 or call our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’re always here to help.
Written by a customer while visiting Dyson
Posted by: Bob28
Verified Purchase:Yes
Not great, not bad. But for this price, it should be more than just “average”.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 17, 2026
Hi there, thank you for your review. We appreciate your expectations were higher and value your input. If there’s anything we can do to improve your experience, or if you have questions, our support team is ready to help via live chat or phone.
Written by a customer while visiting Dyson
Posted by: Vacuum
Verified Purchase:Yes
This vacuum is lightweight and easy to use. Does a great job of lifting dirt from floors as well as carpet. Best part there is no cord to plug and u plug.
Response from DysonBy Dyson Customer Service, January 17, 2026
Hi there, thanks for sharing your experience. Lightweight design and cord-free use truly are game-changers, especially when you want to clean up quickly without wrestling with cords. It’s great to hear your vacuum lifts dirt well on both floors and carpets, too. If you ever want tips on filter care, battery maintenance, or maximizing performance on different surfaces, just let me know. Your feedback keeps us informed on what makes a real difference, day to day.
Written by a customer while visiting Dyson
Posted by: Not happy
Verified Purchase:Yes
I got a replacement still given the same problems.
Response from DysonBy Dyson Customer Service, January 18, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that your replacement hasn’t resolved the issue you’re experiencing. We truly value your comments and want to make things right, if you still have concerns, please contact us via live chat or phone so that we can offer the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson