Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: AuntFin
Verified Purchase:Yes
This is my third Dyson stick vac and they keep getting better! This one replaces my 13 year old DC 44 that my granddaughter took to college! My second Dyson stick is a Dyson Animal model that is the only one I use at our cottage. This new Dyson is even better and much quieter than the Animal which I thick is pretty awesome!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that this is your third Dyson stick vacuum and that each one has continued to get better over time. It’s wonderful to know your new Dyson has replaced your 13‑year‑old DC44, is quieter than your Dyson Animal, and is delivering the performance you hoped for. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Layla
Gender:Female
Verified Purchase:Yes
Battery life is terrible, barely can vacuum 1 room before discharging completely
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the battery life has been disappointing and that it barely lasts long enough to vacuum even one room. Dyson cordless vacuums are designed to balance suction power with run time, but we understand how frustrating it can be when the charge doesn’t meet your cleaning needs. Please connect with Dyson Customer Care via live chat or phone so we can review your vacuum’s performance, check for any battery or filter issues, and provide tailored support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Handy quick cleanup device with nice attachments
on November 30, 2025
Posted by: AnetaGVL
Gender:Female
Verified Purchase:Yes
Cleaning has finally become so easy I finally want to do it as often as the situation requires! The vacuum is great, came with useful attachments, converts from long to short in no time, and the attachments are interchangeable with my other ball Dyson. The be wall mount could use improvement.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your Dyson has made quick cleanups so easy and enjoyable, and that the useful attachments and ability to convert from long to short have added to the convenience. It’s great to know the attachments are interchangeable with your other Dyson as well. We’re sorry to hear the wall mount could use improvement, and we appreciate you pointing that out. Your satisfaction matters to us, and we remain committed to making Dyson solutions even more practical and user‑friendly. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: SATX RABBIT
Gender:Male
Verified Purchase:Yes
Not happy with the battery life. I expected more from Dyson. This is our third Dyson in 25 Years. We have a competitor cordless that will last longer.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the battery performance hasn’t met your expectations, especially given your long history with Dyson products. We understand how important longer run time is, and how disappointing it can feel when a competitor’s cordless model lasts longer. Your input is valuable, and we’ll make sure it’s noted for our product teams as they continue to improve battery technology and usability. Your satisfaction matters to us, and we remain committed to delivering Dyson solutions that combine powerful performance with lasting reliability. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Donna
Gender:Female
Verified Purchase:Yes
The roller wouldn’t spend. Asked for a different head and it didn’t work either. I returned the vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We understand that the roller did not spin and that even after trying a different head, the issue persisted, leading you to return the vacuum. If you have any further concerns or would like assistance, please reach out to us through live chat or give us a call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: sam r abusaad
Gender:Male
Verified Purchase:Yes
missing parts and brush is very loud and it does not work right
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We are sorry to hear about the disappointment caused by the missing parts and the loud brush, as well as the product not working properly. If you have any concerns or would like assistance, please reach out to us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: EddyD
Gender:Male
Verified Purchase:Yes
I purchased this 2 weeks ago and have been pleased so far. The only disappointment was that the fluffy head that came with this was the old type without the light. This was not what was in the original description, which described it as the laser fluffy head. I have almost entirely hard floors and being able to see grains of dirt would have been helpful. The head is very easy to maneuver and the unit as a whole is well balanced. The only drawback is that the power trigger has no lock, so you have to keep squeezing it while vacuuming. After a while, your finger gets tired. Could have used better instructions about how to set up the wall mount and a longer cord on the power supply so it could more easily reach an outlet. I had to use an extension cord. Wall mount works great to just slide in head and connect to charger in one go. Haven’t used it long enough to comment on battery life.
Filter works well, no dust seems to make it through. The dust bin release took a few tries to release smoothly, but now works fine. All in all, this unit works great for me and is so easy to grab and go to vacuum up dirt trekked in on shoes. I can do my whole 1500 sq ft unit on one charge, but only have to do that once a week because the spot vacuuming keeps the floors relatively clean in the interim.
Gave this 4 stars instead of 5 because of the lack of light on the fluffy head and lack of trigger lock.
Would recommend to anyone needing a powerful, lightweight cordless vac.
Filter works well, no dust seems to make it through. The dust bin release took a few tries to release smoothly, but now works fine. All in all, this unit works great for me and is so easy to grab and go to vacuum up dirt trekked in on shoes. I can do my whole 1500 sq ft unit on one charge, but only have to do that once a week because the spot vacuuming keeps the floors relatively clean in the interim.
Gave this 4 stars instead of 5 because of the lack of light on the fluffy head and lack of trigger lock.
Would recommend to anyone needing a powerful, lightweight cordless vac.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Hi there, thank you for sharing such a detailed review. We’re glad to hear that your Dyson has been working well for you overall, with strong suction, smooth maneuverability, and reliable filtration that keeps dust contained. It’s great to know you can clean your entire 1500 sq ft space on one charge and that the wall mount makes it easy to grab and go for quick spot cleaning. We do understand your disappointment about receiving the older fluffy head without the light, especially since hard floors benefit from the laser feature to highlight fine dirt. We also appreciate your feedback about the trigger lock, cord length, and clarity of instructions, these are valuable points that help us improve both design and user experience. Your 4‑star rating and recommendation mean a lot, and we’re committed to making future improvements so that your experience can be even better. Thank you again for your thoughtful input.
Written by a customer while visiting Dyson
Posted by: Manny
Verified Purchase:Yes
A power button lock would make this product much more comfortable to use
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for sharing your feedback with us. We are glad to hear you are enjoying your Dyson product, and we truly appreciate your suggestion regarding a power‑button lock, as comfort and ease of use are important to many of our owners. Insights like yours help guide our ongoing improvements, and we value the time you took to let us know what would enhance your experience even further. If you’d like to discuss this in more detail, our live chat or voice support team would be happy to connect with you and offer additional guidance. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools.
Written by a customer while visiting Dyson