Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Wally
Verified Purchase:Yes
I got tired of dragging around my old sweeper, so I decided to give Dyson a try. I am so glad I did!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for your review. We’re delighted to hear that switching to Dyson has made such a positive difference for you. It’s wonderful to know you’re enjoying the convenience and performance. If you ever need assistance or have any questions, please reach out to us via live chat or call, we’ll be happy to help.
Written by a customer while visiting Dyson
Posted by: Java Jane
Gender:Female
Verified Purchase:Yes
I love this vacuum for its light weight and excellent suction and it’s cordless!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your vacuum and that its lightweight design, excellent suction, and cordless convenience have made such a positive impression. If you ever have any concerns or need assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Nicole
Verified Purchase:Yes
I love almost everything about it! The only think i would change is that the power button would click on/off rather than need to be held the whole time in use.
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love almost everything about your Dyson and that it has been a positive experience overall. We also note your suggestion regarding the power button functionality, and we truly appreciate you taking the time to share this thoughtful input. If you ever have any concerns or need assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Soderpf
Gender:Female
Verified Purchase:Yes
Just got to use it and am thrilled. I have used them at friends/ relatives houses so I knew what I was getting.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re delighted to hear that you’re thrilled with your new Dyson, finding it perfectly lightweight and powerful, and that your experience using it at friends’ and relatives’ homes gave you confidence in what to expect. It’s wonderful that it has lived up to your expectations. If you ever have any concerns, please don’t hesitate to reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: V8man
Gender:Male
Verified Purchase:Yes
I bought the v12 vacuum 5he front room then used the v8 model and wow v8 did well better on cleaning carpet.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your experience! It’s great to hear that you’ve had the chance to compare both models in your own home. While the Dyson V12 is designed with newer technology and features, the V8 can sometimes feel stronger on carpets because of its motor and brush bar design. Your feedback highlights how performance can vary depending on the surface and the specific cleaning needs of a room. We really appreciate you pointing this out, it helps us understand how different models perform in real-world use.
Written by a customer while visiting Dyson
Posted by: AnaP
Gender:Female
Verified Purchase:Yes
This vacuum is a game changer. I was worried I wouldn't like it due to some mixed reviews but this is definitely what I needed for my one bedroom apartment. It does an excellent job cleaning on both carpet and hardwood floors and it is especially great at getting small particles out of my carpet. Assembly is very easy and cleaning it is a breeze. It is very lightweight and yes the battery doesn't last for long use but this is meant to be an everyday use vacuum, just like you would a broom.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Hi there! Thank you for your thoughtful feedback. It’s great to know the vacuum is meeting your needs and making cleaning easier. We hear you on the battery life and completely understand—it’s designed for quick daily use rather than extended sessions. If you’d like advice on optimizing performance or have any concerns, please reach out via live chat or call our support team. We’re here for you!
Written by a customer while visiting Dyson
Posted by: DBob
Verified Purchase:Yes
After first use, I thought the batery would last much longer than it did..
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We understand your disappointment that the battery performance of your product did not meet your expectations after the first use. If you would like us to look into this further or provide assistance, please contact us through live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mark09
Verified Purchase:Yes
I bought the Dyson v8 about a month ago and so far I am well pleased with it.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re glad to hear that you’re pleased with your Dyson V8 after a month of use and that it’s meeting your expectations. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson