Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
1
Disappointed for my 1st purchase of my Dyson!
on November 5, 2025
Posted by: Andrew/Drew
Gender:Male
Verified Purchase:Yes
I'm a little Disappointed for my 1st purchase of my Dyson Vacuum. The Floor attachments specifically the Soft Roller & MotorBar Cleaner. The MotorBar sits too low on the floor to pickup dog food pebbles, it has no Hight adjustment in the front of the MotorBAr. The Soft Roller after several passes picks up the food pebbles but does not do a very good job in picking up straight dog hair on floor-it takes several passes!
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: May25
Gender:Female
Verified Purchase:Yes
At first the vacuum it supposed to be brand new,and the battery doesn’t work. So I have had to change the battery. I can’t recommend it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
We appreciate you taking the time to share your feedback, even though we’re saddened to hear about the battery issue with your new vacuum. That’s not the standard we aim for, and we’re sorry for the trouble it caused. If you’re open to it, please contact our support team via live chat or phone. We’ll do our best to help.
Written by a customer while visiting Dyson
Posted by: Lile
Gender:Female
Verified Purchase:Yes
The battery life is trash . I’m very disappointed. I don’t usually buy luxury items like this for myself and I’m highly disappointed. Truly a regret
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re very sorry to hear that the battery life hasn’t met your expectations. We understand how disappointing it must feel, especially when treating yourself to something special. That’s not the experience we want for our customers. Please reach out to our support team via live chat or call. We’d like to look into this and help make things right.
Written by a customer while visiting Dyson
Posted by: Carm
Gender:Female
Verified Purchase:Yes
I replaced my original V8 Absolute a couple of weeks ago versus buying just a new battery.
What a huge disappointment to say the least.
There is no comparison to the quality of my original Dyson. I’ve already replaced 2 parts… just sad!
The plastic material used is just a weak joke.
What a huge disappointment to say the least.
There is no comparison to the quality of my original Dyson. I’ve already replaced 2 parts… just sad!
The plastic material used is just a weak joke.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your honest feedback. We’re sorry that your replacement vacuum hasn’t met the standard you were used to with your original Dyson. We understand how disappointing it is to feel let down by the quality. Our team would love to assist you further. Please connect with us through live chat or by phone, so we can support you directly.
Written by a customer while visiting Dyson
Posted by: Polseh
Verified Purchase:Yes
This is the second vacuum I bought like this.The last one I bought seven years ago.I'm still using it and it works great, but I needed 1for downstairs.These vacuums are wonderful
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback and for choosing Dyson again. We are delighted to hear that your first vacuum has continued to perform well even after seven years, and that you have added a second one to make cleaning even more convenient. Knowing that our machines have provided reliable performance over time and remain a wonderful addition to your home is a great reflection of our commitment to durability and innovation. At Dyson, we strive to design products that deliver powerful cleaning while simplifying everyday routines. Your loyalty and satisfaction reinforce our mission, and we sincerely appreciate you taking the time to share your experience. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: kim27
Verified Purchase:Yes
The battery run time is less than my previous V8 Dyson
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We are sorry to hear that the battery run time on your current machine feels shorter compared to your previous V8 Dyson. We understand how important extended run time is for a smooth cleaning experience, and we truly empathize with your disappointment. Dyson cordless vacuums are engineered with different battery capacities and technologies depending on the model, and run time can vary based on the cleaning mode selected, floor type, and attachments used. That said, your experience matters to us, and we want to ensure you are getting the best performance possible. Please contact our chat or voice support team, and we will be ready to assist you with troubleshooting tips or further guidance. We are committed to helping you get the most out of your Dyson machine.
Written by a customer while visiting Dyson
Posted by: LHMT
Verified Purchase:Yes
This is a replacement for one that is a few years old and stopped working. This is just as good as the old one, but much quieter which I appreciate!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We are delighted to hear that your new machine is performing just as well as your previous one, while offering the added benefit of quieter operation. It’s wonderful to know that the quality and performance continue to meet your expectations. At Dyson, we are committed to engineering machines that deliver powerful cleaning with innovative features designed to enhance everyday use. Your loyalty and satisfaction reinforce our mission, and we sincerely appreciate you taking the time to share your experience. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Customer Rating
5
Maneuverability and performance is the best!
on November 8, 2025
Posted by: cheerS!
Gender:Female
Verified Purchase:Yes
Over about ten years or more, I have purchased several Dysons, for myself and family members. This new one is probably my 7th one. We all love them and won't be without them.
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback and for being such a loyal Dyson customer over the years. We are delighted to hear that the maneuverability and performance of your new machine have impressed you, and that it has become the seventh Dyson in your household. It is wonderful to know that both you and your family continue to enjoy the quality and reliability of our products. At Dyson, we are committed to engineering machines that deliver powerful performance, ease of use, and long-lasting durability. Your continued trust and satisfaction reinforce our mission, and we sincerely appreciate you taking the time to share your experience. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson