Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Fred
Gender:Female
Verified Purchase:Yes
My daughter, son, & stepdaughter have this Dyson, I decided to buy one after they all told me I'd love it, I do!!! I actually vacuum more!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jejkjl
Gender:Female
Verified Purchase:Yes
Bought this 8V cordless 2 weeks back. Very disappointed in the short battery life-it only runs for 15 minutes before needing to be re-charged. And the re-charge takes forever.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 16, 2025
Thank you for sharing your experience. We are sorry to hear that your V8 cordless hasn’t met expectations regarding battery performance. We understand how frustrating short run times and long recharge periods can be, especially when efficiency and ease are key to your cleaning routine. While battery life may vary depending on usage modes and attachments, 15 minutes shouldn't feel like the upper limit. We would love to explore potential solutions with you, whether that means optimizing settings or troubleshooting the battery. Our customer support team is here to help ensure you get the value and performance you deserve. If you would like to discuss this further, please email us at askdysonus@dyson.com with any questions or concerns. Dyson wishes you continued health and happiness. Warm regards, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Lma45
Gender:Female
Verified Purchase:Yes
This makes cleaning so much quicker and easier! So glad I made the investment!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dissatisfied
Gender:Male
Verified Purchase:Yes
I purchased one month ago and I’m very disappointed. I live in a 900 sqft condo, a small space. The battery does hold enough charge to vacuum 3/4 of the condo.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 18, 2025
Thank you for sharing your feedback. We are truly sorry to hear that your experience with the vacuum has been disappointing, especially in a compact space like your 900-square-foot. We understand how important battery life is for uninterrupted cleaning, and it can be frustrating when a single charge does not last long enough to cover your entire home. At Dyson, our goal is to deliver products that offer convenience and efficiency. We appreciate you bringing this concern to our attention, and if you are open to it, we would love to explore possible solutions. This may include optimizing battery performance or sharing usage tips. Please feel free to reach out to our customer support team for personalized assistance. You can also email us at askdysonus@dyson.com. We would be happy to learn more and continue improving our products and services based on your experience. Wishing you continued health and happiness, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Trigger?
Verified Purchase:Yes
It does a good job on the carpets but the trigger device is cumbersome for hands with arthritis.
Written by a customer while visiting Dyson
Posted by: Ed from Snj
Verified Purchase:Yes
N0 users manual!!!!! Must go too website, Really ,, very unhappy for this money I tryed the app NOT FRIENDLY USER. YOU STINK
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 24, 2025
Thank you for sharing your experience. We sincerely regret the frustration you have encountered, particularly with the absence of a physical user manual and difficulties navigating the app interface. That is certainly not the kind of experience we intend for our customers, and we understand how disappointing it can be when expectations are not met. Your feedback is extremely valuable, and we take such concerns seriously. We aim to provide a seamless experience from packaging to performance, and insights like yours help us recognize opportunities for improvement. If you are open to it, we would be glad to assist you directly, whether that involves guiding you to useful resources, clarifying product usage, or exploring tailored solutions to meet your needs. Please contact our customer support team for assistance. Should you have any additional questions or suggestions, you may also email us at askdysonus@dyson.com. Dyson wishes you continued health and lasting joy.
Written by a customer while visiting Dyson
Customer Rating
2
Disappointed compared to previous Dyson purchase
on July 24, 2025
Posted by: AmberT0891
Gender:Female
Verified Purchase:Yes
I had a Dyson Upright Ball Multi floor I bought back in 2017 that still works. I had high hopes for this cordless, as it is a Dyson also. I am dissatisfied with this product for its price. Maybe if it were less expensive, I wouldn’t have had such high hopes. The battery dies very quickly. There are many attachments and I’m not sure where to put them or where to mount the charger. Also, you have to hold the trigger down to vacuum. This is inconvenient for me. I didn’t feel like the motor are cleaner head got into the groves of my early 2000’s carpet in our boat, and that was a real disappointment. It does work well on stairs as it is light weight and cordless.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 26, 2025
Thank you for sharing your experience. We appreciate your long-standing trust in Dyson and regret that this cordless model didn’t meet expectations. A fading battery, limited storage, and a cleaner head that struggles with older carpets are concerns we take seriously, especially given the premium investment. Your comparison to the Upright Ball Multi Floor highlights the reliability we aim for, and your feedback on the trigger and attachments emphasizes the need for better usability and guidance. While we are glad the lightweight design has been helpful on stairs, we recognize it doesn’t offset the broader issues. We would welcome the chance to explore solutions, whether it is accessories recommendations, troubleshooting, or other support. Please email us at askdysonus@dyson.com Warm regards, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Weirmax
Gender:Male
Verified Purchase:Yes
Saw one in action at sons house and impressed with performance so bought one and not disappointed
Easy to use and not too heavy to manoeuvre
Easy to use and not too heavy to manoeuvre
I would recommend this to a friend!
Written by a customer while visiting Dyson