I love everything about my new Dyson—the design, quality, and performance. It is a game-changer for me. No more heavy vacuums and cords! Thank you, I bought one for each of my two houses. xx
We were so excited for this purchase, I received it, the battery wouldn't take a charge, I tried everything, there is no phone number to call, a web site said they would ship a new battery, nothing has happened. We are going old school with a vacuum that runs on electricity, this experience was a major disappointment.
Response from DysonBy Customer Service, Harpreet K, June 17, 2025
Hello, we are really sorry to hear about your experience with the Dyson V8 Extra. We know how disappointing it is when expectations are not met—especially after an exciting purchase. Dyson does not want to provide such experience to its valuable customers. To help you with better assistance, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766).
The battery doesn't last as long as I would like, but this is my first battery-operated vacuum so my expectations may have been a bit high. I was also concerned about the weight, but it is very easy to handle. It doesn't feel much heavy than pushing my dyson electric.
This is my first experience using a cordless stick vacuum and I really like it. I've read comparisons that show that this model may not have all the bells and whistles, however, for what I needed, it fits my needs perfectly. Storage, lightweight, good charge, accessories included...these are what I appreciate the most.
Arthritis pain triggered with old vacuum. Love the
on June 17, 2025
Posted by: Gwen
Gender:Female
Verified Purchase:Yes
71 years old with arthritis. Old canister vacuum heavy with corn, hose: too much. Love the Dyson. Light but effective: no cords or hoses. Used to dread vacuuming. Now looking for an excuse to get it out. Doesn't hurt my hands or my back.
Extremely pleased with the vacuum but have a terrible time opening to empty what had been picked. Very easy to use and goes under furniture plieces with ease.