Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Jeff
Gender:Male
Verified Purchase:Yes
It's the 3rd Dyson we've purchased. Very happy with it and the other 2 we have purchased. They work great, are easy to clean and a great value for the price.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Disappointed Donna
Verified Purchase:Yes
Battery did not last. Returned. Unable to vacuum an entire house in 8-10 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are sorry to hear that the battery life of your Dyson vacuum did not meet your expectations. We understand how important it is for a vacuum to perform efficiently for the entire cleaning session. Your feedback is valuable to us, and we will share it with our product development team. If you have any further concerns or need assistance with another product, please don't hesitate to reach out to us at askdysonUS@dyson.com.
Best Wishes,
Dyson Customer Support
We are sorry to hear that the battery life of your Dyson vacuum did not meet your expectations. We understand how important it is for a vacuum to perform efficiently for the entire cleaning session. Your feedback is valuable to us, and we will share it with our product development team. If you have any further concerns or need assistance with another product, please don't hesitate to reach out to us at askdysonUS@dyson.com.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: PattyL
Verified Purchase:Yes
I bought it a couple of weeks ago and it does OK. It is a real pain to use on throw rugs that have a deeper nap. Smoothly from hard surface to carpeted surface as I would like Emptying it is a bit clumsy as well.
Response from DysonBy Ridhu Sharma, Customer Service, January 16, 2025
Hello,
Thank you for your feedback. We are glad to hear the device is working for you, but we are sorry about the difficulties with throwing rugs and emptying it. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you in resolving these issues and ensure a smoother experience. Your satisfaction is important to us.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are glad to hear the device is working for you, but we are sorry about the difficulties with throwing rugs and emptying it. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you in resolving these issues and ensure a smoother experience. Your satisfaction is important to us.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Wmt1981
Gender:Female
Verified Purchase:Yes
Short battery life, have to hold trigger while using.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello,
We apologize for the inconvenience caused by the short battery life and the need to hold the trigger while using the product. We understand how these issues can affect your experience. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting the battery or discuss potential solutions to improve your usage experience.
Best Wishes,
Dyson Customer Support
We apologize for the inconvenience caused by the short battery life and the need to hold the trigger while using the product. We understand how these issues can affect your experience. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting the battery or discuss potential solutions to improve your usage experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: RZLS
Gender:Male
Verified Purchase:Yes
This is a great product. Only 4 stars because battery life on max suction is not long enough to do more than 2 small rooms.
Written by a customer while visiting Dyson
Posted by: Cher
Gender:Female
Verified Purchase:Yes
I like this vacuum, but the battery doesn’t last very long. Thinking of returning it.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Cher,
Thank you for your feedback. We are glad to hear that you like the vacuum, but we are sorry to learn about the battery life issue. Please reach out to our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting the battery or discuss your return options if needed.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are glad to hear that you like the vacuum, but we are sorry to learn about the battery life issue. Please reach out to our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting the battery or discuss your return options if needed.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Gena
Gender:Female
Verified Purchase:Yes
I love it! It’s lite and powerful and very easy to clean the canister and the filter!
Written by a customer while visiting Dyson
Posted by: carpet / rug
Verified Purchase:Yes
It doesn’t work on carpets AT ALL it sucks it right up and I have to reset the vacuum every time
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello,
We apologize for the inconvenience you are experiencing with your vacuum on carpets. It sounds like the suction power might be too strong for your carpet type. We recommend adjusting the suction settings or using a different attachment designed for carpets to prevent this issue. If you continue to have trouble, please reach out to our customer care team at askdysonUS@dyson.com for further assistance. We're here to help you find the best solution.
Best Wishes,
Dyson Customer Support
We apologize for the inconvenience you are experiencing with your vacuum on carpets. It sounds like the suction power might be too strong for your carpet type. We recommend adjusting the suction settings or using a different attachment designed for carpets to prevent this issue. If you continue to have trouble, please reach out to our customer care team at askdysonUS@dyson.com for further assistance. We're here to help you find the best solution.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson