Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,332 Reviews)
Rating breakdown 4,332 reviews
5 Stars
2,688
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,505 out of
3,177)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Wish
Gender:Female
Verified Purchase:Yes
Wish the battery life was longer than 7min on max and 20 min on regulars mode 🫤
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, November 21, 2024
Hi,
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Mariaz
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago. I love this vacuum but when I use in high speed gets hot very fast, I don’t know if I want recommend this vacuum
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your thoughts. We're glad to hear you love the vacuum. We understand your concerns about the unit getting hot at high speed and appreciate your feedback.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your thoughts. We're glad to hear you love the vacuum. We understand your concerns about the unit getting hot at high speed and appreciate your feedback.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: TexBlondie
Gender:Female
Verified Purchase:Yes
So far so good. I purchased this model on sale and primarily to sweep up litter and cat hair. I live in a one bedroom apartment and have a cleaning service once a week, but also foster kittens as well as my own two kitties. It is great on my wood floors and tile in the kitchen area. I also used the smaller head to vacuum hair off of a chair and chaise. It was great!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Louie Jimback
Verified Purchase:Yes
I am so happy to leave our central vac behind and use this powerful lightweight machine instead. It's easy to empty and charges quickly. I recently used baking soda to freshen up a carpet and this machine had no trouble getting it all up.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dysonfan
Gender:Female
Verified Purchase:Yes
I like it so far. The only thing that would make it better, is have a click on, click off trigger. My arthritic hand needs a break after a bit.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mary Ann
Verified Purchase:Yes
This is our second Cordless Dyson vacuum. The battery in our first vac isn't lasting very long between recharging so rather than go the replacement battery route we bought a newer version of the vac that we had. Sure wish Dyson would come up with a simple and affordable replacement battery system that didn't require a partial disassembly!
Written by a customer while visiting Dyson
Posted by: Grandpam
Gender:Female
Verified Purchase:Yes
I really wanted this to be much better than my very old Dyson stick but it’s not. It seems to be structurally sound but the suction is just ok. If I use Max option the battery runs out quickly. It says for pet hair but again, it is not any better—or even as good—as my old Dyson.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your experience with us. We appreciate your loyalty to Dyson and are sorry to hear that the new stick vacuum has not met your expectations. We understand your disappointment regarding the suction power and battery life, especially when compared to your old Dyson model. Your feedback is important to us, and we will use it to improve our products and ensure they meet our customers' needs. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: FMGR
Gender:Male
Verified Purchase:Yes
Great product but the battery doesn’t last too long
I would recommend this to a friend!
Written by a customer while visiting Dyson