I bought this a few weeks ago. I love this vacuum but when I use in high speed gets hot very fast, I don’t know if I want recommend this vacuum
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your thoughts. We're glad to hear you love the vacuum. We understand your concerns about the unit getting hot at high speed and appreciate your feedback.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
So far so good. I purchased this model on sale and primarily to sweep up litter and cat hair. I live in a one bedroom apartment and have a cleaning service once a week, but also foster kittens as well as my own two kitties. It is great on my wood floors and tile in the kitchen area. I also used the smaller head to vacuum hair off of a chair and chaise. It was great!
I am so happy to leave our central vac behind and use this powerful lightweight machine instead. It's easy to empty and charges quickly. I recently used baking soda to freshen up a carpet and this machine had no trouble getting it all up.
This is our second Cordless Dyson vacuum. The battery in our first vac isn't lasting very long between recharging so rather than go the replacement battery route we bought a newer version of the vac that we had. Sure wish Dyson would come up with a simple and affordable replacement battery system that didn't require a partial disassembly!
I really wanted this to be much better than my very old Dyson stick but it’s not. It seems to be structurally sound but the suction is just ok. If I use Max option the battery runs out quickly. It says for pet hair but again, it is not any better—or even as good—as my old Dyson.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your experience with us. We appreciate your loyalty to Dyson and are sorry to hear that the new stick vacuum has not met your expectations. We understand your disappointment regarding the suction power and battery life, especially when compared to your old Dyson model. Your feedback is important to us, and we will use it to improve our products and ensure they meet our customers' needs. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
I bought this about 3 weeks ago. Thr battery life on max speed expends quickly. I do not like that I have to keep holding the power button. The bin fills ups quick as well.