Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
1
Terrible battery
on October 9, 2023
Posted by: Elena V
Gender:Female
For the battery to last you need to use it on the low setting, but suction is terrible on it
Also for vacuuming an entire floor in the house you need to do it under two charges
Would not recommend
No, I would not recommend this to a friend.
Response from DysonBy Teanna, October 9, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes, Teanna Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Battery life is terrible
on October 9, 2023
Posted by: Rague
The battery lasts about 10-15 minutes! Useless!!!!
No, I would not recommend this to a friend.
Response from DysonBy Teanna, October 10, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Battery is HORRIBLE. would not buy again, only stays running for 5 minutes before it dies.
Response from DysonBy Voice of the Customer, Jenifer, January 19, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V8 Absolute machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I got V8 for christmas present. But after using it and then trying to figure how to empty the dirt container. Finally went online to download the user guide, it's ok but prefer my full size Dyson.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 26, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I have so far found it not to be as powerful as my other dyson of the same model. I run them both on extended run, and make certain they are fully charged. Very perplexing and frustrating.
Response from DysonBy Voice of the Customer, Jenifer, January 29, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I bought this product a month ago and so far I’m not impressed. The Dyson name is known for quality products, making customers stand proudly behind their purchases….so I thought. It’s been underwhelming to say the least having made the investment on a product that doesn’t live up to the Dyson name. I have other Dyson products and love them but this particular vacuum was not worth my money.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, March 11, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V8™ machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
When my cordless went down for the count I was heartbroken. I loved that thing. It lasted over 10 years! I admit I shopped around and looked at (and purchased) alternative less expensive brands, tried them out, etc...., but returned them all. This process took over two to three weeks and countless hours of my time that I'll never get back. It seemed all roads were leading back to another cordless Dyson.
Do yourself a favor, save some time and just buy the Dyson right away. Don't waste your time (Like I did) with the other less expensive brands. The cordless Dyson is a great product, I highly recommend it to anybody that cares about quality. You can feel confidant in your purchase, and the price.
I also have a traditional Dyson Ball upright for the deeper cleans, but could not live without the cordless. As a single guy, a quick, 5 min daily sweep helps to keep things manageable and from spiraling completely out of control, lol.