I waited over a year to purchase my Dyson due to the cost. I was very disappointed with the length of the battery and having to hold the power button on at all times I miss that in the small print.
Response from DysonBy Jasvir Singh, customer service, October 20, 2024
Hello, thank you for sharing your feedback with us. We understand that waiting over a year to make a purchase is a significant commitment, and we are sorry to hear that the product did not meet your expectations. We apologize for any inconvenience caused by the battery life and the need to hold the power button continuously. These aspects can indeed impact the overall user experience, and we regret that this information was not more prominently highlighted. Your feedback is invaluable and will be shared with our product development team to help improve future models. We strive to ensure our products are both high-quality and user-friendly, and your insights will help us achieve that goal. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I love the vacuum! But... running it on high with a full battery, it only lasts about 10 minutes. This doesn't seem right.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, October 30, 2024
Hello, thank you for sharing your thoughts. We are thrilled to hear you love the vacuum! We apologize for the short battery life when running on high with a full battery. Your feedback is valuable, and we will take it into account as we work on improving our products. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
I love my new V8 absolute.i use it almost every day for a quick clean up. I have two Yorkie puppies that love to go in and out of the doggy door. I have a full sized Dyson and it lasted me over 20 years. But this model is so convenient. Thanks Dyson
Light weight, easy to maneuver & to empty dust bin
on October 28, 2024
Posted by: Pesky Peg
Gender:Female
Verified Purchase:Yes
I purchased this dyson v8 October 2024. I have another dyson v8 that I purchased October 2019 which as it aged the charge only lasted about 15 minutes. The new one has been great and lasts as long as I need it - not sure exactly how long but the two lites were still lit when I completed vacuuming. If there are hints on how to maintain the battery life, I would appreciate knowing!
I bought this a month ago . Like the vac but it should have a stay on button. having to hold the trigger all the time is not convienent or easy to do.
Response from DysonBy Customer Service, Ribhav S, October 30, 2024
Hello, thank you for sharing your thoughts. We are glad to hear you like the vacuum, but we understand that holding the trigger can be inconvenient. Your feedback is valuable, and we will take it into consideration as we work to improve our designs. We appreciate your support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Ribhav S