Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Victor T
Gender:Male
Verified Purchase:Yes
It’s a good vacuum but the battery doesn’t last long
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, November 3, 2024
Hello Victor, we are sorry to hear about the experience with your vacuum. It is tough when something you are excited about does not work as expected. Your frustration with the battery life and charging time is completely understandable. Please contact our customer service team, so we can assist you further and address these issues. Thank you for bringing this to our attention, and we appreciate your feedback. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Written by a customer while visiting Dyson
Posted by: CJClv
Verified Purchase:Yes
Overall I am pleased with the reliability and performance of the Dyson, except for the battery life. The battery life is less than 20 minutes. Its OK for small cleanup jobs.
Written by a customer while visiting Dyson
Posted by: Sue55
Gender:Female
Verified Purchase:Yes
A friend recommended the Dyson v8 and I’m so glad I got one. It does a great job picking up dog fur and dirt and it’s so light and easy to use. No more back aches using a heavy vacuum. I had a battery issue not holding a charge and I was promptly sent a new battery. If you don’t like vacuuming but need to , this is for you
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson Freek
Gender:Female
Verified Purchase:Yes
I just received this vacuum less than a week ago and I LOVE it!🥰. It’s super light but don’t underestimate it - it’s POWERFUL! Prior to this one I had a black and decker vacuum stick and now I realize I wasn’t really in love until I met my Dyson!!!
Buy one!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Battery
Gender:Female
Verified Purchase:Yes
The battery is horrible. I bought this about a month ago. I have already needed a new battery. The new battery will only give me about 15 minutes of cleaning before it quits.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 5, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear about the issues you've encountered with the battery life of your vacuum. It's certainly frustrating to have to deal with a short battery life, especially after just a month of use.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdyson@dysoncanada.ca in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you've experienced.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdyson@dysoncanada.ca in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you've experienced.
Written by a customer while visiting Dyson
Posted by: Ziva
Verified Purchase:Yes
Seems hard to move on the carpet...I thought it would run smoother
Written by a customer while visiting Dyson
Posted by: Karen
Verified Purchase:Yes
I love it. I had major back surgery and it is a blessing. No cords light and really picks up the dirt!!
Written by a customer while visiting Dyson
Posted by: Wish
Gender:Female
Verified Purchase:Yes
Wish the battery life was longer than 7min on max and 20 min on regulars mode 🫤
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, November 21, 2024
Hi,
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson