Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
2
Only works when you continuously hold power button
on September 23, 2024
Posted by: Mulligan
Gender:Female
Verified Purchase:Yes
I would never have expected that a vacuum’s power would need to be held down by the user in order to stay on. I would rate the product 5 stars if I didn’t have to hold the power button on.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, September 23, 2024
Hi, we genuinely appreciate your patience in sharing your concern regarding the power issue with your Dyson V8 Cordless Vacuum that you have been experiencing. We deeply apologize for any inconvenience caused and understand that this is not the quality experience we strive to provide our customers.
Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance or provide you with the next best possible resolution.
For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way.
Best Wishes,
Dyson Customer Support
Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance or provide you with the next best possible resolution.
For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Chris
Gender:Female
Verified Purchase:Yes
It's a good cordless vacum, the only flaw is a bit heavy
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sharon
Gender:Female
Verified Purchase:Yes
I like it but don’t love it! In the normal setting the battery will last longer but suction isn’t great. The max setting is great but only last 7 minutes. I love it being cordless but would think with the Dyson technology would do a bit better than it does.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, September 27, 2024
Hi, we genuinely appreciate your patience in sharing your concern regarding the power issue with your Dyson V8 absolute that you have been experiencing. We deeply apologize for any inconvenience caused and understand that this is not the quality experience we strive to provide our customers.
Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance or provide you with the next best possible resolution.
For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way.
Best Wishes,
Dyson Customer Support
Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance or provide you with the next best possible resolution.
For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Shpgirl
Verified Purchase:Yes
Love Dyson. I think they are very expensive, too expensive but got a deal on this one
Written by a customer while visiting Dyson
Posted by: sajohnson0922
Gender:Female
Verified Purchase:Yes
The battery dies so quick. I can’t finish a room without having to stop and charge the vacuum. This thing basically has to live on the charger, which makes wireless pointless.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, October 2, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to run time issue in your Dyson V8 Absolute. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to run time issue in your Dyson V8 Absolute. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
I compared my new Dyson V8 to my cheap vacuum
on October 1, 2024
Posted by: Mom of 7 is heaven
Gender:Female
Verified Purchase:Yes
I had a cheap stick vacuum the kids got me for Christmas a couple of years ago that I will be comparing to the Dyson 8 Absolute I just bought.
The Dyson has great suction on Max but the battery (new) will only last 9 minutes. The cheap one had great suction and lasted a little longer.
The Dyson comes apart very easily whereas the cheap one was very hard to separate (the button was hard to push).
The Dyson feels like quality plastic. The cheap one was heavy thick plastic.
My favorite feature on my cheap one was the light on the power head. It helped you to see the dirt so that you wouldn't miss any spots. The Dyson does not have a light.
Overall-I miss my cheap vacuum. It did a better job than the Dyson. I bought Dyson because my husband is always trying to get me to buy quality products. This time I think it was the name I paid for. (BTW-my old vacuum was still running great. I had an accident with it and removed the motor from the mother board and it couldn't be fixed. My fault)
The Dyson has great suction on Max but the battery (new) will only last 9 minutes. The cheap one had great suction and lasted a little longer.
The Dyson comes apart very easily whereas the cheap one was very hard to separate (the button was hard to push).
The Dyson feels like quality plastic. The cheap one was heavy thick plastic.
My favorite feature on my cheap one was the light on the power head. It helped you to see the dirt so that you wouldn't miss any spots. The Dyson does not have a light.
Overall-I miss my cheap vacuum. It did a better job than the Dyson. I bought Dyson because my husband is always trying to get me to buy quality products. This time I think it was the name I paid for. (BTW-my old vacuum was still running great. I had an accident with it and removed the motor from the mother board and it couldn't be fixed. My fault)
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, October 2, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to run time of your Dyson V8 Absolute. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. As we really appreciate you for acknowledging the premium quality of Dyson products as we aim to provide the best technology and quality to our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to run time of your Dyson V8 Absolute. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. As we really appreciate you for acknowledging the premium quality of Dyson products as we aim to provide the best technology and quality to our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Mike
Verified Purchase:Yes
Excellent vacuum great for quick short vacuuming as the bin is small. Great quality from dyson,
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Erikahill0727
Verified Purchase:Yes
Best vacuum ever! I don’t even need to use the “max” suction most of the time, it sucks up everything!
I would recommend this to a friend!
Written by a customer while visiting Dyson