Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2 out of 5
4.2
(4,330 Reviews)
Open Ratings Snapshot
Rating breakdown 4,330 reviews
5 Stars
2,686
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product. 
(
2,503 out of 3,175
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5 out of 5
5
Powerful and easy to use!
on May 29, 2026
Posted by: Alababbie
Verified Purchase:Yes
NO REGRETS in buying ever!! Great suction! I had dropped a Brussels sprout that went under the frig and the Dyson pulled it out!!! Love that it is lightweight and easy to maneuver on carpet or solid floors!
Response from DysonBy Dyson Customer ServiceMay 29, 2026
Thank you for taking the time to leave such a fantastic review. We love hearing that your machine’s lightweight design and strong performance are making a real difference in your home. We truly appreciate you being part of the Dyson family.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
If you have the money it is ok, I guess.
on May 29, 2026
Posted by: Whynot
Gender:Female
Verified Purchase:Yes
It’s ok for a vacuum this expensive. Ok.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Cleans great but emptying is an issue
on May 30, 2026
Posted by: Framegirl
Verified Purchase:Yes
I love the Dyson machine except on this model I’m having difficulty emptying the bin. It’s not as well thought out as the rest of the machine. There are three ways to empty but none are smooth and easy. The first method of pulling the trash tab towards you doesn’t release the catch on the bottom of the machine. And it’s hard to push the tank/engine back down. Completely don’t comprehend the second method by pushing down on the top. The third method works but is not easy. And you can’t do it “on the move”. It looks like it would be but it’s too frustrating and you have to stop, remove the stick to maneuver and hope the clip releases.
Response from DysonBy Dyson Customer ServiceMay 31, 2026
Thank you for sharing your feedback. We are pleased to hear that you love your Dyson V8 Absolute, as delivering high-quality performance is central to our commitment. We regret that the bin emptying mechanism has not met your expectations. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Problem
on May 30, 2026
Posted by: Carol
Gender:Female
Verified Purchase:Yes
I was thrilled on April 7 2026 when I received my dysonV8. Last night I tried my vacuum and it wouldn't work so I carefully plugged it in and this morning tried again. The lights on the side of the holder came on. Left it for 4 hours, went back to try it again and NOTHING HAPPENED. Please tell me what is wrong Have not book, only Q quick start paper in the box. HELP ME! This is the only way I found to be able to reach you
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceMay 31, 2026
Thank you so much for your feedback, and we truly appreciate you reaching out to share your experience. We sincerely apologize for the frustration caused by your Dyson V8 not turning on, and please be assured that we are fully committed to getting this resolved for you immediately. If you continue to face performance issues, please reach out to us via live chat at dyson.com or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great vacuum
on May 31, 2026
Posted by: Jan 48
Verified Purchase:Yes
Our 3rd Dyson cordless in over 10 years.I love the great suction and being light weight it is easy on my back. We have one in our 5th wheel trailer too.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
worked great first time, but...
on May 31, 2026
Posted by: good start
Gender:Female
Verified Purchase:Yes
used it once and battery not charging. troubleshot. lights work by no evidence of a charge, i.e., not turning on.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceJune 1, 2026
Hello, thank you for sharing your experience with us. We’re truly sorry to hear that your Dyson V8 Absolute isn’t charging and not turning on. Please be assured that we’re here to support you and resolve the issue. We kindly ask you to contact us through Dyson live chat or phone support, so our team can investigate further and guide you through the next steps. Thank you for your patience, and for choosing Dyson.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Light weight, easy to use
on June 2, 2026
Posted by: Stay at home dad
Gender:Male
Verified Purchase:Yes
Got this a month ago and love most everything about it. It’s light, easy to use, and convenient. It’s much quieter than a standard plug in. I have lots of steps in my house and this works wonders on them. My biggest complaint with it is that the trigger is tiring to use after about five minutes. It’s a smooth pull but has no locking feature or hold functionality so your fingers get tired even with breaks.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Disappointed
on June 2, 2026
Posted by: Dyson
Verified Purchase:Yes
I returned it yesterday, I got a Callouse on my right thumb from having to hold down the button when vacuuming. I loved the power it had however I wish the battery lasted longer. The wind that blew out of it while vacuuming was annoying. I was so excited to finally get one but now super disappointed.
Written by a customer while visiting Dyson
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