Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,330 Reviews)
Rating breakdown 4,330 reviews
5 Stars
2,686
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,503 out of
3,175)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Tuxedo
Verified Purchase:Yes
So far so good. I have used it only once and hope it will be durable.
Response from DysonBy Dyson Customer Service, May 26, 2026
It is wonderful to hear that your first experience with the machine was so easy and smooth! It makes total sense that you are looking forward to long-term durability, and with proper care, it should continue to perform beautifully for a long time to come.
Written by a customer while visiting Dyson
Posted by: Mercy
Verified Purchase:Yes
yes i love Dyson products. Except i cannot afford a hair dryer cuz it's soooooo expensive :)
Response from DysonBy Dyson Customer Service, May 27, 2026
Thank you so much for your kind and positive feedback. It truly means a lot. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: just nobody
Verified Purchase:Yes
This is probably my 6th Dyson. Tried other models but none have the suction (to me) as a Dyson. They
last a couple of years, other brands maybe a year., if fortunate. Pet hair galore, here. Anyway as with my previous two cordless Dyson's the suction is great, battery life, not so. It works here b/c I don't mind re-charging as I can do something else while it charges - it charges fast. My complaint is with that filer on the top!
The wings/tabs are so flimsy that they break off with just a little impact. Would have purchased a different
model had I realized this before purchase. Next time (likely two years) it'll be another Dyson but a different model.
last a couple of years, other brands maybe a year., if fortunate. Pet hair galore, here. Anyway as with my previous two cordless Dyson's the suction is great, battery life, not so. It works here b/c I don't mind re-charging as I can do something else while it charges - it charges fast. My complaint is with that filer on the top!
The wings/tabs are so flimsy that they break off with just a little impact. Would have purchased a different
model had I realized this before purchase. Next time (likely two years) it'll be another Dyson but a different model.
Response from DysonBy Dyson Customer Service, May 28, 2026
Thank you so much for your loyalty to Dyson over the years and for sharing your honest experience with us. We love hearing that our suction stands up to your pet hair galore, but we hear you loud and clear regarding your feedback about the battery life and the flimsy tabs on the top filter. If you ever need any assistance with a replacement filter, troubleshooting your battery, or selecting the perfect model next time, you can reach us via phone at 1-866-693-9766 or through Live Chat.
Written by a customer while visiting Dyson
Posted by: Not applicable
Gender:Female
Verified Purchase:Yes
Does not hold a charge very long can barly get one room
Vaccumed before it dies
Vaccumed before it dies
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 27, 2026
Thank you so much for sharing your feedback with us. We are fully committed to ensuring you get the absolute best performance from your machine! To help make this right, we invite you to connect with our live chat or voice support team. We are standing by and ready to provide you with a seamless experience. Thank you again for giving us the opportunity to assist you!
Written by a customer while visiting Dyson
Posted by: Brenda
Gender:Female
Verified Purchase:Yes
This is my first Dyson, it’s also my first battery powered. I have enjoyed it so much. I don’t mind vacuuming now.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 27, 2026
Thank you so much for sharing your experience with your first Dyson! We're thrilled to hear that switching to a battery-powered vacuum has made cleaning enjoyable for you. Your feedback makes all the difference to our team. Knowing our technology helps turn a chore into something you don’t mind is exactly what we aim for. Enjoy the convenience and power, and thanks for trusting Dyson for your home!
Written by a customer while visiting Dyson
Posted by: gardeninggirl
Verified Purchase:Yes
I have a small house and I have not been able to vacuum my whole house without the battery stopping. I keep it on charge at all times when not in use. I have avoided using the max setting thinking I'd get the whole house done before the battery lost its charge. I've tried twice today trying to vacuum my floors and still haven't been able to finish. Wish I'd never bought it.
Response from DysonBy Dyson Customer Service, May 28, 2026
Hello, thank you for sharing your experience with us. We’re sorry to hear about the battery issue you’re facing with your Dyson V8 Origin Extra. This isn’t the performance we aim to deliver, and we’re here to help. Please contact us through Dyson live chat or phone support so our team can look into this in detail and guide you through the next steps. Thank you for bringing this to our attention, we’re ready to support you and want to ensure you get the best from your Dyson.
Written by a customer while visiting Dyson
Posted by: 1234
Gender:Female
Verified Purchase:Yes
It has been a complete new experience for me, lot of things need to adjusted to, most of them are favorable, but I think your manual did not have enough info, for new user.
Most urgent thing for me to know is it recommanded: to charge it to full before storage, otherwise, when cleaner is needed, I have to wait for 3 more hours (fully charging time) to use?
Most urgent thing for me to know is it recommanded: to charge it to full before storage, otherwise, when cleaner is needed, I have to wait for 3 more hours (fully charging time) to use?
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 28, 2026
Thank you for the positive feedback; we are glad to hear your experience is favorable and appreciate your valuable input. We recommend storing the battery with a partial charge for long-term storage, but for regular daily use, you can safely leave it on the charger so it is always ready. Rest assured, if you face any performance issues, you can reach out to us via Dyson Live Chat or call support at 866-693-9766 (Mon-Fri 8 AM-8 PM CST, Sat 9 AM-6 PM CST).
Written by a customer while visiting Dyson
Posted by: Gossomer
Verified Purchase:Yes
I purchased this about three weeks ago, and I love the suction power in the diverse set of tools. The one big drawback that is preventing me from giving this vacuum a great rating is the limited battery life. You cannot vacuum an entire floor of a house with just one charge of a battery. Then it takes over two hours for the battery to be fully charged, which in most cases you’re onto another Household chore. I can see this vacuum is good for apartments or very small houses. But if you’re planning on using this for an average size house, you will find a challenging. My last stick vacuum came with an extra battery, which was perfect. For the price that you pay for a Dyson you would think they would come with a spare battery.
Response from DysonBy Dyson Customer Service, May 29, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. We are thrilled to hear you love the suction power and diverse tools, though we recognize your disappointment regarding the limited battery life and two-hour charge time when cleaning an average-sized house.
Written by a customer while visiting Dyson