Hi there, thank you for letting us know what happened. A bin lid issue right out of the box isn’t what we want you to experience, especially as a returning customer. If you have any concerns going forward or just want reassurance that everything’s working as it should, please reach out through live chat or phone support. We’re always happy to help.

Hi there, thank you so much for sharing your feedback with us. We’re delighted to hear that you’re enjoying how light and easy‑to‑use your Dyson product is, especially the convenience of using it without a cord. Your satisfaction means a lot to us, and it’s wonderful to know the design and usability are making a positive difference in your experience. We truly appreciate you taking the time to leave a review, and thank you for choosing Dyson.

Hello, thank you very much for sharing your experience with us. We are sorry to hear that your Dyson V8 Origin Extra’s battery does not last as long as you’d hoped, though we’re glad it’s otherwise working well for you. We understand how frustrating shortened run time can be, especially when your vacuum performs strongly in other ways. Please know we are here to help. If you reach out via Dyson live chat or Dyson phone support, our team can look into the battery performance in detail and guide you through troubleshooting or possible solutions, whether that’s advice for maximizing battery life or exploring service options. Thank you again for your feedback and for choosing Dyson. We’re committed to making sure you get the most from your machine.