Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: KevinT1
Gender:Male
Verified Purchase:Yes
We had an older Dyson, so we already know they were the best on the market. This one is even better, hard to believe, right? It’s quite an improvement, everything thing is better than before. Excellent service, excellent product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Debra
Gender:Female
Verified Purchase:Yes
I've used a Dyson for many. Many years in my 5 bedroom, living room. Den. And kitchen and on my stairs. I've always been happy with how well it cleans. When the motor died about a month ago I purchased another Dyson and upgraded a bit. It has great filtration which is important because I have allergies and it's lightweight and easy to clean. Always my vacuum of choice.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Summers 1975
Gender:Female
Verified Purchase:Yes
I bought this about a month ago and I love it! It’s light. It’s powerful. And I don’t have to fight with the cord! No problem with the battery, I have all the power I need! My husband asks “ will your machine clean that”? Oh yeah, no problem I have all the suction I need! And it does!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 29, 2026
Hi there, thank you so much for your feedback. We are glad to hear that you are loving your Dyson and that it's light and powerful. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson. Thank you again for your feedback!
Written by a customer while visiting Dyson
Customer Rating
4
It has great suction almost to much for carpet, br
on March 26, 2026
Posted by: Fred
Gender:Female
Verified Purchase:Yes
We bought this a month ago, I love it it has great suction works great on hardwood floors. When going to the carpet from hardwood floors it don't adjust and the brush stops spinning and the carpet is not plush. The suction is too much on the carpet..
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 28, 2026
It is so wonderful to hear how much you are loving the powerful suction on your hardwood floors! We truly appreciate you sharing your experience, and we want to ensure every transition to your carpet feels just as smooth and effective. We would love the opportunity to help you fine-tune your settings for an effortless glide, so please reach out to our live chat or voice support team at your earliest convenience. Your satisfaction is our top priority, and we are fully committed to helping you get the absolute best out of your machine!
Written by a customer while visiting Dyson
Posted by: sag3
Verified Purchase:Yes
I received the V8 model a couple of weeks ago and first used the motorbar cleaning head. After a full charge the battery died in 40 minutes. I was noticing some pain on the thumb of my hand that was using the vacuum. There was a wound caused by rubbing the handle while vacuuming. The handle rubbed the thumb skin right off and caused a considerable deep and painful wound that is still not quite healed. There is also a whistling suction noise coming from the Motörhead that sound like it's loosing vacuum from a poor fitted construction. The small wheels of the Motörhead are completely clogged with dust from the first usage and unable to clean it. Also I tried the fluffy cleaner head on my hardwood floors and it sound like it's roughly scraping the floors and I'm afraid it will leave scratch marks on the hardwood. These are the imperfections and hazards I have found so far with this product.
Response from DysonBy Dyson Customer Service, March 27, 2026
Thank you for taking the time to share your experience, and we are sorry to hear about the difficulties you have encountered with your V8. The discomfort and injury you described are concerning, and we appreciate you bringing this to our attention. Your feedback regarding battery performance, the Motorbar cleaning head, the whistling noise, and the behavior of the fluffy cleaner head is extremely valuable, and we want to ensure these issues are properly addressed. We want you to feel confident and safe when using your Dyson machine, and we’re committed to helping you resolve each of these concerns. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Darrell
Verified Purchase:Yes
After I took it apart so the dust bin would not open, it now works, but I had to watch a YouTube video to take it apart and put the release in right. The swivel on head sticks but it will work. . my first Dyson was great, this one is not as good but will work.
Response from DysonBy Dyson Customer Service, March 27, 2026
Thank you for the feedback. We apologize for the inconvenience you've experienced as the bin would not open, and we're committed to resolving your issue and making sure you get the support you need. For further assistance, please feel free to reach out to us by phone or chat support. We are here to help.
Written by a customer while visiting Dyson
Posted by: Kvo1
Gender:Female
Verified Purchase:Yes
We love that it’s lightweight, easy to maneuver and that it has two suction options. Not sure if the batteries all that great. You basically have to keep it charged when you’re not using it.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Lind 50
Gender:Female
Verified Purchase:Yes
This Dyson has very good suction. It will sweep up just about anything,
This was a good household purchase.
This was a good household purchase.
Response from DysonBy Dyson Customer Service, March 28, 2026
Thank you for the feedback. We are really delighted to hear that the Dyson meets your expectations. We are glad that you are happy with its suction. If you need further assistance in the future or have any questions related to the machine, please feel free to reach out to us via call or phone. We are here to help.
Written by a customer while visiting Dyson