I had been looking and wanting one for several months and finally decided to purchase one. So thankful that I did. It is easy to use and picks up almost everything. I’m a happy wife.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 15, 2026
Hi, thank you so much for sharing your wonderful feedback with us — we truly appreciate it. We’re delighted to hear that your new machine has made cleaning easier and that you’re enjoying the performance. It’s always great to know when a product brings real convenience and satisfaction, and we’re grateful you took the time to let us know. Thank you again for your kind words.
Can only really be used on hard floors. Not enough power for carpet floors.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback with us. We’re sorry to hear that the performance on carpeted floors hasn’t met your expectations, and we truly appreciate you taking the time to let us know. Your comments are important and help us continue improving our products. To help make things better, we kindly ask that you reach out to us via live chat or phone support. Our team will be able to take a closer look and provide further assistance to ensure you’re getting the best possible performance from your machine. Thank you again for your review and for giving us the opportunity to support you.
battery although fully charged lasted about 8 minutes of run time, unacceptable and I returned it. Not up to th Dyson standards what so ever
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback and for giving Dyson a try. We appreciate your honesty and understand how important battery performance is for your cleaning routine. We're sorry your experience didn't reflect the standards you expected from us, and we’d love the chance to help address any concerns or questions you have. If you’d like to discuss this further, please reach out to our live chat or support team; we’re here to help find solutions and ensure you get the best from your Dyson experience. Your satisfaction matters to us, and your feedback helps us improve for all our customers.
Great little unit has good suction power and cleans well farewell pleased with purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 19, 2026
Hi there, thank you for taking the time to share your feedback. We’re thrilled to hear that your Dyson unit is delivering the strong suction and effective cleaning performance you were hoping for. It’s great to know it fits your needs perfectly and that you’re pleased with your purchase. We truly appreciate your positive review and your trust in Dyson.
I have always wanted to have a Dyson for many years and finally broke down and bought one. As soon as it was charged I used it and just loved it. So easy to use and gets under everything and love how I can sweep the stairs with a cord.
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for sharing your feedback with us! We’re so glad to hear you finally treated yourself to a Dyson and that you’re loving it. It’s great to know it’s easy to use, fits under furniture, and makes cleaning the stairs effortless. We truly appreciate you taking the time to share your experience.
Great cord free vacumn. Wash to charge. Easy to use under furniture.
Response from DysonBy Dyson Customer Service, February 19, 2026
Thank you for your feedback! We're delighted to hear how much you enjoy the cordless convenience and easy charging of your Dyson vacuum. It's great to know it helps you reach under furniture with ease. Your positive experience keeps us motivated to deliver machines that make cleaning simpler and smarter. Thanks for sharing your review!
I purchased a couple of weeks ago. Very surprised at how well it works. Low works best for area rugs. I have Berber carpet and it is okay to use the higher speed.
Response from DysonBy Dyson Customer Service, February 20, 2026
We appreciate you taking the time to share how the machine performs on different surfaces. Designing vacuums that adapt to both area rugs and carpets was a major goal for us, so seeing you make the most of the speed settings is fantastic. Your real-life results help other owners get more out of their Dyson as well.
Working well however more attachments are needed. I like the added power. Great for steps.
Response from DysonBy Dyson Customer Service, February 19, 2026
We’re happy our vacuum is delivering on power and making stair cleaning easier for you. We agree that the right attachments can elevate the experience, and your note about adding more options is something we take to heart. Our team is always exploring new tools to make cleaning more tailored and efficient for every space.