Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Jaam
Verified Purchase:Yes
Got it for Christmas, best present ever. Only disappointing thing is the awkwardness of dumping the trash container.
Response from DysonBy Dyson Customer Service, January 19, 2026
Hello there, thank you for your feedback, and we're thrilled to hear your Dyson was your best Christmas present! It's great to know you're enjoying it overall. We understand the dust bin emptying process can sometimes feel awkward. Our engineers continually work to improve every detail, but if you’re finding it inconvenient, you’re definitely not alone. A few quick tips: hold the bin low inside a large waste container, press the release mechanism firmly, and check for any stuck debris. Cleaning the bin regularly helps keep things moving smoothly. If you ever need help or if the issue persists, please reach out to us via Live Chat (http://ms.spr.ly/6424Q6kFy) or call our support team at 866-693-9766. We're here to make sure you get the most out of your Dyson.
Written by a customer while visiting Dyson
Posted by: LINDA
Gender:Female
Verified Purchase:Yes
IT WAS A GIFT AND I LOVE EVERYTHING ABOUT IT. IT IS LIGHTWEIGHT AND I LOVE THERE IS NO CORD TO DEAL WITH. IT IS EASY TO EMPTY. AND IT DOES A GREAT JOB IN CLEANING.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 18, 2026
Hi, thank you so much for sharing your positive feedback. We’re thrilled to hear you’re enjoying your Dyson, especially how lightweight, easy to use, and effective it is. It’s great to know the cordless design and simple emptying process are making your cleaning routine easier. We’re glad you’re happy with your gift, and we truly appreciate your input. If you ever have any questions or need support, we’re here to help.
Written by a customer while visiting Dyson
Posted by: margs
Verified Purchase:Yes
We had our dyson for 6 years before it broke (we dropped it accidentaly) and although these are expensive machines i could not have gone anything but another dyson. its perfection!
Response from DysonBy Dyson Customer Service, January 20, 2026
Hello, thank you for sharing your wonderful feedback. We are delighted to hear you’ve chosen Dyson again and that our machines have met your expectations for so many years. Your satisfaction after six years of use highlights the thoughtful design and reliability we strive for in every Dyson product. Accidents do happen, but your decision to stick with us reinforces our commitment to quality and customer trust. We appreciate you taking the time to share your story. If you have any questions or need support in the future, our chat and voice support teams are always here to help. Thanks again for your loyalty, and enjoy your new Dyson!
Written by a customer while visiting Dyson
Posted by: Nick and Lisa
Verified Purchase:Yes
We received the V8 as a gift for Christmas and are not thrilled with it. It is cheaply made for the price. Although we did not purchase it. When fully charged it only runs for a max of 20 minutes and dies. To empty the dirt is not simple and does not hold a lot of debris. We had bee thinking to purchase one for many years and are glad we did not. We would not recommend this product to anyone,
Response from DysonBy Dyson Customer Service, January 21, 2026
Hi Nick, thank you for sharing your honest thoughts about the Dyson V8. We're sorry to hear that it hasn't met your expectations, especially after looking forward to owning one for so long. We understand how frustrating it is when a product doesn’t deliver the quality, convenience, or performance you expect, especially when it comes to battery run time and the bin’s usability. Please accept our apologies for any inconvenience this has caused. Your feedback is important to us, and we appreciate your input as it helps us make improvements. If you’d like help, whether it's troubleshooting, advice on best use, or discussing other Dyson options, please reach out via live chat (http://ms.spr.ly/6422QBCpp) or call 1-866-693-9766. Our team is here to support you and answer any questions you may have.
Written by a customer while visiting Dyson
Posted by: JTMJJ
Gender:Female
Verified Purchase:Yes
I like the ease of use and putting it together was simple. Especially like how you can go under coaches and beds when laying the Dyson flat.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Ease of use is at the heart of every Dyson product, and it’s wonderful to know you noticed right away. Navigating under low furniture can be a challenge with many vacuums, so we’re delighted you’re making the most of our flexible design. It’s great to hear that setup was no trouble, either. If there’s anything else you’d like to see from us, or features you use the most, please stay in touch. Your insights help us keep improving.
Written by a customer while visiting Dyson
Posted by: Sierram
Gender:Female
Verified Purchase:Yes
Its a wonderful vaccum, the only thing is that it doesnt pick up anything when you pull backwards. However that being said, its extremely light, powerful, and can get into every nook and cranny. Perfect for what i need it for which is just maintenance with pets and kids.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for sharing your experience. We are glad to hear your Dyson vacuum fits perfectly into your busy home with pets and kids, and that its light weight and powerful performance stand out for you. Your feedback about picking up debris when pulling backwards is valuable, comments like yours help us refine our designs. We appreciate you highlighting how it tackles every nook and cranny and thank you for being part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: Ziggy
Gender:Female
Verified Purchase:Yes
Love everything about this except wished the battery lasted longer and it worked better on shaggy rugs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you for sharing your feedback. We're glad to hear that you love your Dyson, and we appreciate you letting us know about your wishes for longer battery life and improved performance on shaggy rugs. If you have any concerns you'd like us to address, please contact us on live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Costie jl
Gender:Female
Verified Purchase:Yes
I received this v8 cordless vacuum as a gift. For the h e few weeks I've used it, it is effective and convenient for both quick pet hair pickups on hard floors and more thorough cleanings on area rugs. It did a respectable job with kitty litter. I love that it is light, maneuverable, easy to change attachments. The charging station is also convenient yet I couldn't fit the crevice tool attachment on it. The other two fit nicely. My only complaint is that the battery life could be better. It makes a wonderful backup or quick clean up tool, which is why I requested it, but it doesn't have the battery longevity for a whole house cleaning.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 23, 2026
Thank you for sharing your feedback and for choosing the Dyson V8 as your cleaning companion. We're glad to hear it’s made a difference with pet hair, kitty litter, and general cleaning, being lightweight and easy to use is exactly what we aim for. We appreciate your note about the battery life. The V8 is designed for convenience and quick cleans, but we understand the need for longer run times, especially for whole-home cleaning. If you'd like to discuss battery options or have questions about optimizing your machine, our team is here to help. You can contact us via live chat or phone support. Regarding the crevice tool storage, your feedback helps us improve. Thank you for highlighting it.
Written by a customer while visiting Dyson