Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Justmytruth
Gender:Female
Verified Purchase:Yes
Vacuum works pretty good. I don’t like the fact you have to hold the button the entire time to use it. I like that. It is cordless battery dies, ridiculously quick not happy about the price tag. Also, unless you have hardwood floors or very low carpet, doesn’t have section like it’s supposed to it runs like poop
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, July 13, 2024
Hi, thank you so much for sharing your valuable feedback with us, we appreciate your efforts. We are sorry for the inconvenience you must have faced due to suction and the trigger. However, we are committed to supporting you in your Dyson journey. Please contact our Customer Support Channels to get the suction issue resolved. We would also like you to explore more Dyson vacuums which turn on with just a click of the button as per your needs.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We hope you will provide us with more opportunities to serve you in the future.
Best Wishes,
Manpreet K
Dyson Customer Service
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We hope you will provide us with more opportunities to serve you in the future.
Best Wishes,
Manpreet K
Dyson Customer Service
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Very happy with it so far, works excellently for my needs. The fact that I don't have to buy supplies constantly for the the Vacuum, referring to the filters. The disassembly is a wonderful perk for cleaning its parts as thoroughly as possible.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PBos
Gender:Female
Verified Purchase:Yes
I was forced to buy this because the warranty repair department has no clue when my warranty replacement part will become available for the other one I bought.
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, July 15, 2024
Hello,
Thank you for sharing your response with us. We have reviewed your concern that you had to face with your Dyson Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and will get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Thank you for sharing your response with us. We have reviewed your concern that you had to face with your Dyson Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and will get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Dyson24
Gender:Female
Verified Purchase:Yes
The attachments are good and suction is strong. However, the battery life is not very long (especially if you have a pet and need to vacumn a lot!) and not having an on/off switch causes the main piece to quickly become heavy since you have to constantly hold down the power button.
Response from DysonBy Ridhu Sharma, Customer Service, July 15, 2024
Hi,
We apologize for the inconvenience caused as you are having a runtime issue with the battery. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
We apologize for the inconvenience caused as you are having a runtime issue with the battery. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: CAM1
Gender:Female
Verified Purchase:Yes
I like most things about the vacuum except the short time it holds a charge.
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, July 16, 2024
Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having power issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern with some troubleshooting and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Thank you for sharing the response with us. We have reviewed your concern regarding having power issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern with some troubleshooting and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Clean freak
Gender:Female
Verified Purchase:Yes
Omg I had knee injury and couldn’t use my plug in Dyson anymore. So I decided to get the cordless one… and how life changing! So lightweight, easy to vacuum my stairs now and under my sofa cushions. Just get this! I have no pets so it’s perfect
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Becky32163
Gender:Female
Verified Purchase:Yes
This is a great vacuum except for the battery. I can use it to vacuum three rooms and then it dies so I have to charge it again to finish the house
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mary B
Gender:Female
Verified Purchase:Yes
We have owned a Dyson previously, so I knew what to expect. I love how my Dyson is convenient and easy to use. Works great on wood and tile floors, as well as carpet.
I would recommend this to a friend!
Written by a customer while visiting Dyson