Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: rundown
Gender:Male
Verified Purchase:Yes
I get 27 minutes of low vacuuming on this battery and it takes up to 5/6 hours to fully recharge. I would like to return it
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for your feedback. We regret to hear that the battery life and recharge time of your vacuum have not met your expectations. We understand how important it is for our products to perform reliably and efficiently. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: EG67
Gender:Male
Verified Purchase:Yes
The suction is miniscule. I have had an upright Dyson and it was good. The V8 is weak. I really did expect more air movement. NOT WORTH the price they charge.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for your feedback. We are sorry to hear that you are not satisfied with the suction power of the Dyson V8. We strive to provide high-quality products that meet our customers' expectations, and it is disappointing to learn that the V8 did not perform as well as your previous Dyson. Your feedback is important to us, and we would like to understand more about the issues you are experiencing. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Sorefingergal
Gender:Female
Verified Purchase:Yes
We’ve had it a little over a month and really love this vacuum, but buyer beware you have to hold down the button to make it vacuum, there is no way to lock the button in place. If you have really strong fingers then this would be a 5 star review for you, but I can’t vacuum my entire house without taking finger breaks…. And at this price point if feel like I shouldn’t need finger breaks
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ione
Verified Purchase:Yes
Great suction. I have very small hands. Holding the trigger to keep the machine on, becomes painful to my hand.
Written by a customer while visiting Dyson
Posted by: I wish…
Verified Purchase:Yes
The sucking energy is great! When it works, it is truly a great vacuum. The problem is how fast the batter dies. It’s supposed to last 45 minutes, I’m lucky if it lasts me 10. I keep it charging as per the instructions, but it doesn’t help it at all. Not very happy with it. I wish the battery was better.
Response from DysonBy Customer Service, Rubaid K, May 5, 2025
Hello, thank you for sharing your feedback. We are truly sorry to hear about the frustrating experience you have had with your vacuum. It’s great to hear that the suction power is impressive! However, we understand how disappointing it must be to deal with battery issues, especially when it doesn’t last as expected despite following charging instructions. Your satisfaction is important to us, and we want to help resolve this concern as soon as possible. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved. Warm regards, Rubaid
Written by a customer while visiting Dyson
Posted by: Albone
Gender:Male
Verified Purchase:Yes
I just purchased my Dyson…fully charged the battery and hung it up on the charger…used it for the 1st time, got 10 minutes of suck out of the battery and then it died…what gives…
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 14, 2025
Thank you for choosing Dyson. We are delighted that you are enjoying the convenience of our cordless technology. We are sorry that the battery performance did not meet your expectations during your initial use. Reliable runtime is essential, and we sincerely appreciate you bringing this matter to our attention. Our goal is to provide powerful and consistent suction throughout your entire cleaning routine. We would be pleased to assist you in optimizing your machine’s performance by reviewing its settings, checking for any obstructions, or ensuring that it is operating in the most efficient mode for your specific environment. Please contact our customer support team for personalized assistance. If you have any additional questions or feedback, you are welcome to email us at askdysonus@dyson.com. We wish you continued health and happiness.
Written by a customer while visiting Dyson
Posted by: Dina
Verified Purchase:Yes
This is a nice handy vacuum, but the battery is just terrible. I can’t even use for 20 mins and it’s dead. Don’t like the fact that handle is so close to battery. Also, it’s not convenient to hold ON button the whole time. Unfortunately, I requested replacement, and if I have the same problem with new vacuum, I will just return it. It’s too expensive to have all these problems.
Response from DysonBy Dyson Customer Service, November 28, 2025
Hi there, we’re grateful you took the time to leave your feedback. We’re sorry the battery performance and button placement have caused frustration. That’s not the experience we want for our customers. Your comments are valuable and will be shared with our team. If you continue to face any trouble with your replacement, please connect with us via live chat or phone support, so we can assist further.
Written by a customer while visiting Dyson
Posted by: Nope
Verified Purchase:Yes
This is a great machine that does not work.
After 10 minutes it just stops and that’s the end!
After 10 minutes it just stops and that’s the end!
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re sorry to hear that while you find the machine great, it stops working after about 10 minutes, which must be frustrating. Please reach out to us via live chat or call so we can look into this issue and provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson