Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Good
Verified Purchase:Yes
The roller that breaks up long hair and pet hair is amazing! It truly works! Suction is great, maneuverability is wonderful and battery life is longer per use than previous Dysons I’ve had.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re thrilled to hear the roller is working so well on long hair and pet hair, and that you’re enjoying the great suction, smooth maneuverability, and longer battery life compared to your previous Dyson's! Your satisfaction means a lot to us, and we’re glad this upgrade is making cleaning even easier for you.
Written by a customer while visiting Dyson
Posted by: Dustin
Gender:Male
Verified Purchase:Yes
This is the second one I have bought in 15 months both of them have been on Black Fridays. Since this past Black Friday, the ability to run the vacuum cleaner on Max has now went down for a maximum of 7 minutes after it has been fully charged.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your experience with us. We sincerely regret to hear that your Dyson V8 Origin Extra is only running for a maximum of 7 minutes on Max mode after a full charge, especially given that this is the second unit you have purchased within 15 months. We understand how disappointing this must be, particularly when you expect consistent performance from your machine. At Dyson, we are committed to engineering products that deliver powerful and reliable cleaning, and we take concerns like yours very seriously. To assist you further and ensure this issue is resolved promptly, we kindly ask that you reach out to our chat or voice support team with your order details, so we can review your case in detail. Your satisfaction matters deeply to us, and we appreciate your patience as we work to provide the quality and care you deserve.
Written by a customer while visiting Dyson
Posted by: Alex R
Gender:Male
Verified Purchase:Yes
Only thing I wish was better is the battery life after a full charge. Other than that everything else about the vacuum is great!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
We’re so pleased to know that your Dyson vacuum has been working well for you and meeting your expectations in most areas. It means a lot to us when customers share both the positives and the areas where we can do better. We hear your concern about the battery life and want to acknowledge that it can be frustrating when the runtime doesn’t feel sufficient. Dyson is always innovating to improve performance, and feedback like yours plays a big role in that journey. If you’d like personalized guidance, our support team is available through live chat or phone to help troubleshoot and make sure you’re getting the best possible experience.
Written by a customer while visiting Dyson
Posted by: dudd
Verified Purchase:Yes
to small and dose not deep clean!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for sharing your feedback with us, and we truly appreciate you taking the time to let us know about your experience. We’re very sorry to hear that the vacuum hasn’t met your expectations. Please be assured that we’re here to help and support you. If you’re facing any performance issues, we encourage you to reach out to us via live chat at http://ms.spr.ly/6427t2YYh or by calling our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist you further.
Written by a customer while visiting Dyson
Posted by: tjzhang
Gender:Male
Verified Purchase:Yes
last for about 5 min in max mode. and doesn't work after using three times. waiting for maintenance.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing your feedback with us; we truly appreciate it. We understand your concern that the machine lasts for about 5 minutes in max mode and doesn’t work after using it three times, and we acknowledge the same. Please be assured that if you face any performance issues, we would kindly request you to contact us via live chat or call, where our agents will be happy to assist you further. Thank you again for your input; it helps us ensure we continue to support you in the best way possible.
Written by a customer while visiting Dyson
Posted by: Roadrunner
Gender:Male
Verified Purchase:Yes
Love the sweeper but the battery only lasts maybe 10 minutes
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback and rating. We truly appreciate your love for the sweeper and understand how important longer battery life is for your experience. We would be happy to look into this and explore options to improve your usage. If you are open to it, please reach out to our live chat or call support team, as they can provide personalized assistance and solutions to help you get the most out of your Dyson. Your satisfaction is very important to us, and we look forward to the opportunity to make your experience even better. Thank you again for your valuable input!
Written by a customer while visiting Dyson
Posted by: Tampa813
Gender:Female
Verified Purchase:Yes
I waited so long for this vacuum to come in and I’m so happy with it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello there, thank you for sharing your excitement with us! We’re delighted to hear that your new Dyson vacuum has arrived and that you’re happy with it. It’s wonderful to know the wait was worth it, and we’re confident it will serve you well in keeping your home clean and fresh.
Written by a customer while visiting Dyson
Posted by: DJW6660
Gender:Male
Verified Purchase:Yes
This vacuum is light weight and has great suction and attachments. Very easy to use and we love it. The only drawback we have is it states the battery lasts about 40 minutes and we only get about 25 minutes of use each time we use it, and then it takes a few hours to recharge.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing your thoughtful review! We’re delighted to hear that you’re enjoying the lightweight design, powerful suction, and versatile attachments of your Dyson vacuum. It’s wonderful to know it's making cleaning easier and more enjoyable for you. We truly appreciate your feedback on battery performance as well; your insights help us continue to improve and ensure our technology meets your expectations. We’re glad the overall experience has been positive, and we hope your Dyson continues to make everyday cleaning effortless!
Written by a customer while visiting Dyson