Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Dano
Gender:Male
Verified Purchase:Yes
I bought this a month ago and the battery lasted 15 minutes after it was fully charged
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 5, 2026
Hello Dano, we are truly sorry to hear that your battery only lasted 15 minutes after a full charge, especially since you purchased it just a month ago. We completely understand how upsetting this must be, and we want you to know that we take your concern seriously. If you need further assistance, we encourage you to reach out to us directly by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6427tFTQf. Our agent will be more than happy to assist you.
Written by a customer while visiting Dyson
Posted by: Creeker
Gender:Female
Verified Purchase:Yes
The vacuum is light and easy to maneuver, but I find it lacks in power unless it is on high which runs the battery out. Easy to switch out the attachments and empty the cup.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you for sharing your feedback. We are glad to know that you find your Dyson V8 Absolute light and easy to maneuver, and that switching attachments and emptying the cup has been convenient. We regret, however, that you have experienced concerns with the suction power and battery performance, which added unnecessary inconvenience to your usage. We understand how important it is for your machine to deliver consistent power while maintaining battery life, and we sincerely appreciate you bringing this to our attention. If you are open to it, we would be happy to ensure everything is now functioning as expected or assist with any remaining concerns. Please contact our chat or voice support team, and we will be ready to help. Your satisfaction is important to us, and we remain committed to improving your experience. We appreciate your continued trust and the opportunity to support you.
Written by a customer while visiting Dyson
Posted by: Jo LS
Verified Purchase:Yes
We bought this item a couple months ago and we are very pleased with our purchase.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your feedback! We are thrilled to hear that your recent purchase has met your expectations and that you’re pleased with the performance. At Dyson, we strive to deliver innovative technology that makes a real difference in your everyday life, and it is wonderful to know we’ve achieved that for you. If you ever need tips or support to get the most out of your product, we’re always here to help. Enjoy your Dyson experience!
Written by a customer while visiting Dyson
Posted by: CSMLET
Verified Purchase:Yes
Only had for a short time but so far extremely pleased. Great suction power and easy to use
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re delighted to hear you’re extremely pleased with the product’s great suction power and ease of use, and we truly appreciate your support as you enjoy it!
Written by a customer while visiting Dyson
Posted by: BACJR1960
Gender:Female
Verified Purchase:Yes
We are having trouble with the emptying function. It feels like cheap plastic. Also you must continue to hold the trigger for it to work.
We would tell a friend if they were interested in one.
We would tell a friend if they were interested in one.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for leaving your honest review. We’re sorry to hear that the emptying mechanism and the need to hold the trigger have been challenging for you. We understand how these details can impact your experience, and we appreciate you sharing them with us. Furthermore, we’d really like the chance to support you and see if we can improve things, so please connect with us through live chat or by calling our customer care team.
Written by a customer while visiting Dyson
Posted by: Would recommend the V12
Gender:Female
Verified Purchase:Yes
Good suction and easy to handle. I would give it a 5 star if it had an attachment that lit up so I could see my long haired dogs fur. The V8 does not have one. You have to buy a V12 for that.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you so much for sharing your feedback and we truly appreciate it. We’re delighted to hear that you find your Dyson V8 easy to handle with great suction, though we understand your thoughts about the lighted attachment feature. We’re glad to hear your input, as it helps us improve and continue to meet customer needs. If you ever face any performance issues with your Dyson, please don’t hesitate to reach out to us via live chat at dyson.com/support/contact-us or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: Gail812
Gender:Female
Verified Purchase:Yes
I bought this about a month ago after my 10 year old Dyson lost its oomph. The improvements that have been made are awesome. It’s quieter, easier to eject the contents and hair doesn’t get stuck around the roller. I’m very happy with this purchase and feel that this cordless vacuum is definitely worth the price.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re delighted to hear you’re very happy with your new Dyson and enjoying the quieter performance, easier cleaning, and improved roller design! Your satisfaction means everything to us, and we’re glad this upgrade has been worth it for you.
Written by a customer while visiting Dyson
Posted by: suzyq
Gender:Female
Verified Purchase:Yes
I received my Dyson as a gift. I love it! It works great and all of the attachments make cleaning easier!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re so glad to hear you love your Dyson and that the attachments make cleaning easier for you! Your satisfaction means a lot to us, and we’re delighted it’s making a positive difference in your everyday routine.
Written by a customer while visiting Dyson