Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: HappyUser
Verified Purchase:Yes
I am extremely satisfied with my Dyson cordless stick vacuum. I have back issues and using a conventional vacuum aggravates my back immediately. This is avoided with the lightweight advantage of this vacuum plus there is no cord to fight with. It is also on the quieter side and my cats don’t leave unless I come very close. I really love the hardwood floor attachment. No dust mop to shake or pick up after. The attachment is soft and picks up all the dust that loves hardwood floors. That alone was worth choosing this vacuum. So glad I chose this model.
Response from DysonBy Dyson Customer Service, December 31, 2025
Thank you so much for sharing your wonderful feedback with us. We truly appreciate you taking the time to let us know about your experience. We are delighted to hear that your Dyson cordless stick vacuum has made cleaning easier and more comfortable for you, especially with its lightweight design and specialized hardwood floor attachment. It’s great to know that the quieter operation also makes it more pet-friendly. We’re glad this model has met your needs so well, and thank you again for your valuable input; it means a lot to us.
Written by a customer while visiting Dyson
Posted by: Maemae
Verified Purchase:Yes
I really like this vacuum and it’s so easy to use. You can get in place I never could before. Wonderful investment.
Response from DysonBy Dyson Customer Service, January 2, 2026
Thank you for sharing your feedback. We are delighted to hear that the Dyson V8 has proven to be such a wonderful investment for you, making cleaning easier and allowing you to reach places that were previously difficult. This reflects our commitment to engineering machines that combine powerful performance with user-friendly design, helping to simplify everyday tasks. Your positive experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you ever have any questions or need support in the future, please don’t hesitate to contact our chat or voice support team. Thank you again for your feedback and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Me!!
Gender:Male
Verified Purchase:Yes
Seriously!! I literally have had the Vac 11 days and you want me to review it for you?? Ok...it came all intact...no damaged parts. Everything went together as per setup intructions. It does produce suction when the trigger is depressed...as advertised. It is light weight. During installation of the wall mount one of the plastic screw anchors snapped off requiring me to remove both and remeasure to install the hanger with two of my metal screw anchors. I have used the vacuum one time so don't feel qualified to give a valid review of its capabilities...email me again in 6 months to ask if I like it then. Oh yes I did empty the dust bin and it opened and emptied flawlessly directly into the trash!!
Response from DysonBy Dyson Customer Service, January 4, 2026
Hi there, thank you for sharing your feedback. We appreciate you noting that your vac arrived intact with no damaged parts, assembled smoothly as per the setup instructions, produced suction as advertised, and is lightweight. It’s also great to hear that the dust bin opened and emptied flawlessly. We understand your frustration with the wall mount installation when the plastic screw anchor snapped, and we respect that you’ve only used the vacuum once and don’t yet feel ready to provide a full review of its capabilities. If you’d like further support, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson 8
Gender:Female
Verified Purchase:Yes
Cant vacuum long. Battery keeps dying when I charged never fully charged just shuts off
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 5, 2026
Thank you for sharing your feedback. We regret that the battery has not provided the reliable run time you anticipated, and we understand how important consistent performance is for completing household cleaning tasks without interruption. We appreciate you bringing this to our attention, and if you are open to it, we would be glad to explore ways to improve your experience—whether through troubleshooting to ensure the battery is charging correctly, guidance on optimizing run time, or arranging service support if a replacement is required. Please contact our chat or voice support team, and we will be ready to assist you further. Your satisfaction is very important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Kiki
Gender:Female
Verified Purchase:Yes
I received this for Christmas. It is great tool for laminate and slate flooring. The battery life is less than expected but overall I like it a lot and would recommend it to others.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 5, 2026
Hi, thank you so much for sharing your positive feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re glad to hear that you’re enjoying your new tool and that it’s working well on your laminate and slate flooring. Your input regarding the battery life is valuable, and we’ll be sure to keep it in mind as we continue to improve our products. We’re delighted that you would recommend it to others, and we thank you again for your thoughtful comments.
Written by a customer while visiting Dyson
Posted by: Maria
Gender:Female
Verified Purchase:Yes
This is my third Dyson vacuum, but unfortunately I did not realize that the battery life is only about 20 minutes. Because of this, I regret investing in this model. My previous Dyson vacuums lasted at least 30 to 45 minutes, which gave me enough time to vacuum an entire floor.
With this one, I can only vacuum the kitchen and TV room before the battery runs out. That is very disappointing, and I am not happy with this purchase.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 5, 2026
Thank you for sharing your experience with your Dyson vacuum and for being a loyal Dyson customer across multiple models. We truly value the feedback you have provided regarding the battery performance, and we understand how important longer run time is for your cleaning routine. Your input is very helpful to us, and we remain committed to ensuring you get the most from your Dyson tools. To give us the opportunity to make your experience even better, we encourage you to reach out to our live chat or voice support team, who will be ready to assist you further and explore the best possible solutions for your needs. Your satisfaction is very important to us, and we greatly appreciate you taking the time to share your thoughts.
Written by a customer while visiting Dyson
Posted by: Mary's Dyson.
Gender:Female
Verified Purchase:Yes
The vacuum came in pieces with no instructions and no diagram to follow, utterly ridiculous. The web site and video recommended were totally unhelpful. Yes, I was eventually able to figure it out, but considering the price of the product, I expected more.
Response from DysonBy Dyson Customer Service, January 5, 2026
Hello, thank you for sharing your feedback. We are glad to hear that your vacuum is performing as expected and delivering the cleaning results you were hoping for. At the same time, we regret the frustration you experienced during assembly due to the lack of clear instructions and the difficulty you encountered with the online resources. We understand how important it is for setup to be straightforward, especially with a premium product, and we appreciate you bringing this to our attention. Your input helps us identify areas where we can improve both our guidance and customer experience. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: ADJ's
Verified Purchase:Yes
This is my 2nd. Tyson Vacuum. The first one was great. This vacuum did not fit into the charging dock.
Response from DysonBy Dyson Customer Service, January 5, 2026
Thank you for sharing your feedback. We regret that your second Dyson vacuum has not met your expectations, particularly with the charging dock compatibility. We understand how important it is for setup and daily use to be seamless, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to improve your experience, whether through guidance on proper dock installation, reviewing accessory options, or checking for service solutions tailored to your model. Please contact our chat or voice support team, and we will be ready to assist you further. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for your input.
Written by a customer while visiting Dyson