Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,331 Reviews)
Rating breakdown 4,331 reviews
5 Stars
2,687
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,504 out of
3,176)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Papa
Gender:Male
Verified Purchase:Yes
Our new Dyson V8 is very good, excellent cleaning performance. Appreciate the different attachments and the fact you can use it as a handheld. Two negatives. Wish the charger cord was longer and it would be nice for an on off switch rather than having to hold the trigger to keep it running. Overall very happy
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson V8 is delivering strong cleaning performance and that the versatility of the attachments and handheld mode has been helpful in your home. It’s great to know the machine is meeting your expectations overall. We also appreciate you highlighting the areas where the experience could be improved. Insights like your comments about the cord length and trigger design are incredibly valuable, as they help inform future engineering and design considerations. Your perspective truly contributes to how we continue refining our machines. If you ever have questions, need maintenance guidance, or would like support with your vacuum, our chat and voice teams are always here to assist.
Written by a customer while visiting Dyson
Posted by: runtracirun
Verified Purchase:Yes
LOVE my new Dyson. I now understand what everyone is talking about. It outperforms all of the cheap knockoffs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your new Dyson is delivering the high‑quality performance you were hoping for and that it clearly stands apart from lower‑grade alternatives. This level of power and reliability reflects our commitment to engineering machines that provide exceptional cleaning results with consistency and ease. At Dyson, we strive to create innovative, user‑focused solutions that elevate everyday cleaning, and your experience reinforces that mission. We sincerely appreciate you taking the time to share your thoughts. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: D8 Absolute
Gender:Female
Verified Purchase:Yes
I have been using my new Dyson for about weeks. The battery lasts for 7 minutes (I timed it). I’m super disappointed because my prior cordless vacuum had a much lunch run time. Would love to return this!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 16, 2025
Thank you for sharing your honest review. While we’re glad you chose Dyson again, we’re very sorry that the battery life on your new machine has been so short. Seven minutes of run time is not typical, and we understand how frustrating this must be, especially when comparing it to your previous cordless vacuum. We’d like to make sure you have a Dyson that performs the way it should. Please reach out to our support team via live chat or phone. They’ll be happy to assist you with troubleshooting and discuss return or replacement options if necessary. Your feedback helps us improve, and we’re grateful you shared it with us.
Written by a customer while visiting Dyson
Posted by: Grannak
Gender:Male
Verified Purchase:Yes
It picks up great but the battery doesn’t last long at all before it quits and needs to be recharged.
Response from DysonBy Dyson Customer Service, December 16, 2025
We appreciate you taking the time to let us know about your Dyson. It’s encouraging to hear the performance has impressed you, but we’re sorry the battery life has been disappointing. We know how important it is for a cordless vacuum to provide enough run time for your home. Our team is available through live chat or phone to review the issue with you directly and help arrange a solution.
Written by a customer while visiting Dyson
Posted by: Gail
Gender:Female
Verified Purchase:Yes
The battery is both detachable.
It dies very quickly which doesn’t allow me to vacuum my entire house.
It is also difficult to empty the lint.
Don’t like it at all.
It dies very quickly which doesn’t allow me to vacuum my entire house.
It is also difficult to empty the lint.
Don’t like it at all.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 16, 2025
Your feedback matters to us, and we’re sorry to hear about the challenges you’ve faced with your Dyson. A detachable battery should provide flexibility, but we understand how disappointing it is when the run time feels too short and the bin is difficult to manage. We don’t want this to take away from your cleaning experience. Please reach out to our customer care team via live chat or phone. They’ll be able to review the issue with you directly and help arrange a solution, whether that’s troubleshooting, replacement, or return. We’re committed to making sure your Dyson works as intended.
Written by a customer while visiting Dyson
Posted by: Beasley
Gender:Male
Verified Purchase:Yes
It’s picking up dust out of the carpet that I can’t see until it’s in the vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 19, 2025
Thank you so much for sharing your feedback. We truly appreciate hearing about your experience. We’re glad to know that the vacuum is effectively picking up hidden dust from your carpet, and it’s wonderful to hear that it’s performing as expected. We completely understand how reassuring it feels to see the results of a deep clean, and we’re delighted that you’re happy with the performance. Please be assured that if you ever face any performance issues, you can reach out to us via live support, chat, or call, and our agents will be more than happy to assist you further.
Written by a customer while visiting Dyson
Posted by: Gayle57
Gender:Female
Verified Purchase:Yes
I have not used my Dyson V8 for more than 20 minutes at a time. I am generally using it to pick up messes or clean the stairs. I have an old Dyson Animal and it had a hard time cleaning a textured rug by the back door. The new Dyson had it clean in a minute with just one pass over it. The amount of dirt that I emptied out was amazing. It cleaned the carpeted stairs with ease. It picks up any mess thoroughly and in seconds on my hardwood floors. No need to pass over it several times. I love my new Dyson!p V8!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 18, 2025
We truly appreciate your thoughtful feedback. It’s wonderful to know the Dyson V8 is making cleaning faster and easier, from rugs to stairs to hardwood floors. Hearing that it picked up dirt in just one pass shows the strength of its technology. Thank you for letting us know how much you love it.
Written by a customer while visiting Dyson
Posted by: Jane
Gender:Female
Verified Purchase:Yes
Good suction and very lightweight which makes vacuuming stairs and mattresses very convenient
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We’re pleased to hear that the strong suction and lightweight design of your Dyson are making tasks like vacuuming stairs and mattresses much more convenient. Creating machines that are easy to maneuver while still delivering powerful, reliable performance is central to our engineering approach, and it’s wonderful to know the vacuum is meeting your needs so well. We appreciate you taking the time to share your experience. If you have any questions or ever need support, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson