Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Gayle57
Gender:Female
Verified Purchase:Yes
I have not used my Dyson V8 for more than 20 minutes at a time. I am generally using it to pick up messes or clean the stairs. I have an old Dyson Animal and it had a hard time cleaning a textured rug by the back door. The new Dyson had it clean in a minute with just one pass over it. The amount of dirt that I emptied out was amazing. It cleaned the carpeted stairs with ease. It picks up any mess thoroughly and in seconds on my hardwood floors. No need to pass over it several times. I love my new Dyson!p V8!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 18, 2025
We truly appreciate your thoughtful feedback. It’s wonderful to know the Dyson V8 is making cleaning faster and easier, from rugs to stairs to hardwood floors. Hearing that it picked up dirt in just one pass shows the strength of its technology. Thank you for letting us know how much you love it.
Written by a customer while visiting Dyson
Posted by: Jane
Gender:Female
Verified Purchase:Yes
Good suction and very lightweight which makes vacuuming stairs and mattresses very convenient
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We’re pleased to hear that the strong suction and lightweight design of your Dyson are making tasks like vacuuming stairs and mattresses much more convenient. Creating machines that are easy to maneuver while still delivering powerful, reliable performance is central to our engineering approach, and it’s wonderful to know the vacuum is meeting your needs so well. We appreciate you taking the time to share your experience. If you have any questions or ever need support, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Karen 23
Verified Purchase:Yes
Needs a light on it so you don’t have to turn all the lights on. Other wise it’s a nice vacumn
Response from DysonBy Dyson Customer Service, December 16, 2025
Your feedback means a lot to us. It’s great to hear your Dyson is working well and that you’re satisfied with its performance. We also appreciate your suggestion about including a light. It’s a practical idea that could make cleaning easier in dim spaces. Thank you for sharing your thoughts and helping us improve.
Written by a customer while visiting Dyson
Posted by: Bcar
Gender:Female
Verified Purchase:Yes
I bought this a couple of weeks ago. I thought it was a better model then my previous Dyson. It was a lower model. It is more noisy and does not hold a charge as long. I like it, but miss my old machine.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 19, 2025
Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to let us know about your experience. We completely understand how it can feel a little disappointing when a new model doesn’t meet the expectations set by your previous machine, and we empathize with your concerns about noise and battery life. At the same time, we’re glad to hear that you still find value in your new Dyson. Please be assured that if you face any performance issues, you can reach out to us via live chat or call, and our agents will be more than happy to assist you further.
Written by a customer while visiting Dyson
Posted by: Birdie
Gender:Female
Verified Purchase:Yes
I've purchased other vacuums and nothing has compared to this. Love my Dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 19, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that after trying other vacuums, your Dyson stands out as the only one for you. It’s wonderful to know you love it and that it has delivered the performance you were hoping for. If you have any concerns at any point, please feel free to contact us via chat or call so we can assist you with the best possible resolution. Your satisfaction means a lot to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Granny
Gender:Female
Verified Purchase:Yes
I love this Dyson stick vac. It was my Christmas gift to myself.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 19, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that your Dyson stick vac has been such a joy to use and that it made the perfect Christmas gift to yourself. It’s wonderful to know it’s living up to your expectations and making cleaning easier. If you have any concerns at any point, please feel free to contact us via chat or call so we can assist you with the best possible resolution. Your satisfaction means a lot to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Broken trigger
Verified Purchase:Yes
We only had it one day and the trigger mechanism to turn it off and on was stuck in the on position. The on line help was 1 out of 10, 10 being the best. The following day the call center help was much better. We received an email saying our new one is on it's way, fingers crossed
Response from DysonBy Dyson Customer Service, December 19, 2025
Thank you for sharing your experience. We are truly sorry about the frustration and disappointment you encountered with your Dyson V8 Absolute, especially having the trigger mechanism stuck in the on position after only one day of use. We regret that your initial online support experience did not meet expectations, though we are pleased to hear that your call center interaction was much better the following day. We understand how important it is to feel confident in both the product and the service, and we are glad to know that a replacement unit is already on its way to you. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We sincerely appreciate your patience and hope the new machine restores your confidence in Dyson.
Written by a customer while visiting Dyson
Posted by: Lucky
Gender:Female
Verified Purchase:Yes
When I use string, battery last long only 15 minutes.
I have old V8 and batttwas week so I changed to new battery. Than I can use d V8 more than 30 minutes.
I have old V8 and batttwas week so I changed to new battery. Than I can use d V8 more than 30 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 19, 2025
We’re disappointed to learn about your experience with the new V8 battery and sincerely apologize for the inconvenience. Longer run time is a key part of Dyson performance, and we regret this hasn’t been the case. Please connect with our support team through live chat or phone, so we can help resolve this.
Written by a customer while visiting Dyson