Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson V8 is delivering strong cleaning performance and that the versatility of the attachments and handheld mode has been helpful in your home. It’s great to know the machine is meeting your expectations overall. We also appreciate you highlighting the areas where the experience could be improved. Insights like your comments about the cord length and trigger design are incredibly valuable, as they help inform future engineering and design considerations. Your perspective truly contributes to how we continue refining our machines. If you ever have questions, need maintenance guidance, or would like support with your vacuum, our chat and voice teams are always here to assist.

Thank you for sharing your honest review. While we’re glad you chose Dyson again, we’re very sorry that the battery life on your new machine has been so short. Seven minutes of run time is not typical, and we understand how frustrating this must be, especially when comparing it to your previous cordless vacuum. We’d like to make sure you have a Dyson that performs the way it should. Please reach out to our support team via live chat or phone. They’ll be happy to assist you with troubleshooting and discuss return or replacement options if necessary. Your feedback helps us improve, and we’re grateful you shared it with us.

Your feedback matters to us, and we’re sorry to hear about the challenges you’ve faced with your Dyson. A detachable battery should provide flexibility, but we understand how disappointing it is when the run time feels too short and the bin is difficult to manage. We don’t want this to take away from your cleaning experience. Please reach out to our customer care team via live chat or phone. They’ll be able to review the issue with you directly and help arrange a solution, whether that’s troubleshooting, replacement, or return. We’re committed to making sure your Dyson works as intended.