Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,331 Reviews)
Rating breakdown 4,331 reviews
5 Stars
2,687
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,504 out of
3,176)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Momo
Verified Purchase:Yes
The attachments and performance are excellent, but the battery runs out quickly.
Response from DysonBy Dyson Customer Service, December 9, 2025
Thank you for sharing your feedback with us. We’re delighted to hear that you’re pleased with the attachments and performance of your Dyson, and we apologize for the inconvenience caused by the battery running out quickly. We completely understand how important longer run time is for a smooth cleaning experience, and we truly value your input. If you face any performance issues with your Dyson, please do not hesitate to connect with us via live chat or call, our agents will be more than happy to assist you.
Written by a customer while visiting Dyson
Posted by: Duganr1
Verified Purchase:Yes
I love my Dyson!! This is my third one. Its performance is why I buy them.
Response from DysonBy Dyson Customer Service, December 9, 2025
That’s wonderful to hear! We truly appreciate your loyalty and are delighted that the performance of your Dyson machines has kept you coming back. Knowing that this is your third one really shows the trust you place in us, and we’re committed to continuing to deliver the quality and experience you value.
Written by a customer while visiting Dyson
Posted by: MJ1075
Gender:Female
Verified Purchase:Yes
Just purchased and I feel it does not have the suction power I was expecting
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 9, 2025
Hello there, thank you for sharing your feedback with us, and congratulations on your recent purchase. We understand how important suction power is to your cleaning experience, and we’re sorry to hear it hasn’t met your expectations so far. If you have any concerns or need assistance, please reach out to us via live chat (http://ms.spr.ly/6420t9syQ) or call our support team directly at 866-693-9766. We’ll be happy to help ensure your Dyson is performing at its best.
Written by a customer while visiting Dyson
Posted by: KLamb3
Gender:Female
Verified Purchase:Yes
Very pleased with the v8. It collects hair really well without tangles and it’s pretty quiet when it runs. Good suction and battery life.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Thank you for sharing your experience with the V8. We’re delighted to hear that it’s collecting hair without tangles and running quietly while delivering strong suction and battery life. Knowing it’s meeting your expectations and that you’d recommend it means a lot to us.
Written by a customer while visiting Dyson
Posted by: Mrshaha
Verified Purchase:Yes
Got this as an early Chrirtmas gift. I love that hair doesn't get wound up in the attachments.
You may want to think about the trigger on/off. It's not the most comfortable situation for me but not a deal breaker either
You may want to think about the trigger on/off. It's not the most comfortable situation for me but not a deal breaker either
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the no‑hair‑tangle attachment and that it made a great early Christmas gift. We appreciate you highlighting how well it prevents hair from winding up in the attachments, and we also value your comments regarding the trigger on/off comfort. If this ever becomes a concern or if you need any assistance, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson gal
Gender:Female
Verified Purchase:Yes
Well let me just say I currently have a stick vac V10. Compared to that the V8 comes up very want. It’s fine for a quick vacuum if the floor is hardly dirty. But it doesn’t pick up much at all. I returned it and got the V11 and now this one I am over the moon about. Picks up dust, dirt, kibble Cheerios, you name it, it tackles it perfectly.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We appreciate your comparison across the Dyson stick vacuums and are glad to hear that the V11 has exceeded your expectations, delivering the performance you were looking for. We’re sorry the V8 did not meet your needs, but it’s great to know the V11 is tackling everything from dust to kibble with ease. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Edefores
Verified Purchase:Yes
Great when it works but it clogs up often and stops working. The carpet sweeper has completely quit working after about a month of use. Battery life if awful.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that your machine has been clogging frequently, that the carpet sweeper stopped working after only a month, and that the battery life hasn’t met your expectations. We understand how frustrating this must be, especially when the machine works well at times but doesn’t stay consistent. We’d really like the opportunity to look into these issues and help get things back on track for you, so please reach out to us via live chat or give us a call for the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Easy to use for Seniors and multi-level homes
on December 10, 2025
Posted by: Ogram1956
Gender:Female
Verified Purchase:Yes
I really appreciate the "lightness" of the machine--especially when having to carry it up to the second floor or basement. The stairs are so much easier to clean also. Great purchase--I'm thankful I decided to do it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re so pleased to hear that the lightweight design has made it easier for you to carry the machine between floors and clean stairs with less effort. It’s wonderful to know that it’s been a great purchase for your multi-level home. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson