Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,331 Reviews)
Rating breakdown 4,331 reviews
5 Stars
2,687
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,504 out of
3,176)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Kelly
Gender:Female
Verified Purchase:Yes
Horrible battery life!!!!!!!!!! I need an extra battery but shouldnt though. I will be getting in touch
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: TONY R
Gender:Male
Verified Purchase:Yes
Battery don't last, only works for 15 minutes after fully charge.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience with the battery performance. Your satisfaction is very important to us, and we want to ensure you enjoy the very best from your Dyson product. Our dedicated live chat and voice support teams are ready to assist you, and we warmly encourage you to reach out so we can provide personalized guidance and explore solutions tailored to your needs. Connecting with us will give us the opportunity to make your experience even better, and we look forward to supporting you.
Written by a customer while visiting Dyson
Customer Rating
5
Easy to maneuver, so handy having it mounted
on December 6, 2025
Posted by: Jheart
Gender:Female
Verified Purchase:Yes
I am very happy with my Dyson, so easy, and picks up dirt etc very well, love no cord!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Hi there, thank you for sharing your feedback. We’re delighted to hear that your Dyson has been such a convenient addition, with its cordless design making it easy to maneuver and mount for quick use. It’s great to know it’s performing well and picking up dirt effectively, helping to keep your space clean with ease. We truly appreciate your input and remain committed to ensuring you continue to enjoy the best experience with your Dyson.
Written by a customer while visiting Dyson
Posted by: None
Gender:Female
Verified Purchase:Yes
I got this during the black friday sale and honestly im glad i didnt pay full price for it. The battery doesnt even last long enough to clean my whole house (about 700 sqft) literally like a half hour. I then have to wait 5 hours for it to recharge so i can continue. Imo im close to returning it for that reason. If the cord one ever goes on sale again id buy it because it does suck really well
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 6, 2025
Hi there, thank you for sharing your experience. We’re sorry to hear that the battery life hasn’t met your expectations, especially when trying to clean your entire 700 sq ft space in one go. We understand how important it is for your Dyson to be ready when you need it, and we sincerely apologize for the inconvenience caused by the recharge time. It’s good to know that you’re satisfied with the suction performance, but we want to ensure the overall experience is just as positive. Please contact us via live chat or call so that we can help you further. We remain committed to assisting you until this concern is fully resolved to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Tammie
Gender:Female
Verified Purchase:Yes
This is my third Dyson vacuum. I am happy with my purchase as having the past 2 Dysons, one corded, one battery operated, and have enjoyed the ease of use and love that they do as described, which is to pick up and contain dust and dirt without losing suction. It does the job well. My last one was a V6 Motorhead and it finally quit after 9 years. What a great machine! I am looking forward to this new one being a family friend for a long time. I love the new beater bar attachment and can see where this machine is going to work even better than the last one. The battery lasts longer and the suction is awesome. Thank you for designing an amazing machine. The new cleanout for the filter is nice also, makes dumping the dust bin more user friendly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you so much for sharing your wonderful feedback with us. We truly appreciate the time and thought you put into letting us know about your experience, and we’re delighted to hear how happy you are with your new Dyson. It’s fantastic to know that your previous machines served you well for many years, and we’re thrilled that this new model is already exceeding your expectations with its longer battery life, powerful suction, and user‑friendly features. Your kind words mean a lot to us, and we’re grateful to have you as a loyal Dyson owner. We look forward to this machine being a trusted part of your home for many years to come. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Unimpressed
Gender:Female
Verified Purchase:Yes
It leaks the debris out of the bottom when trying to empty it. Makes a huge mess. Very disappointed in this product, that’s supposed to be top of the line
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you for sharing your feedback with us. We truly appreciate the time you took to let us know about your experience, and we’re sorry to hear that your machine is leaking debris from the bottom when being emptied and creating such a mess. We understand how disappointing this must feel, especially with a product that’s meant to be top of the line. Please know that your concerns are important to us, and we want to make this right for you. If you need any assistance regarding your machine or your order, we encourage you to reach out to us via live chat or call. Our agents will be glad to support you and ensure this is resolved as smoothly as possible. Your input helps us improve, and we are genuinely grateful for it.
Written by a customer while visiting Dyson
Posted by: Liz41
Verified Purchase:Yes
I bought this on sale and it was a great additional dyson to use in areas I don't want to lug a big machine. Works great on pet hair.
Response from DysonBy Dyson Customer Service, December 7, 2025
We’re delighted to hear the Dyson has been a convenient extra machine for you. The lightweight build and strong performance on pet hair are exactly what we designed it for, and it’s great to know those features are working well in your home.
Written by a customer while visiting Dyson
Posted by: Jess7
Gender:Female
Verified Purchase:Yes
I am so thrilled with this vacuum. This is my second Dyson, and I can't see myself ever going back to another brand! The maneuverability and battery life are fantastic - so easy even our kids can use it - and emptying the dust bin is simple! We got the free furniture cleaning attachments, and they've come in clutch keeping our couch free of dog hair. My only complaint is that I wish the bin held a bit more - our dog is a shedder. All in all, a great purchase!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 9, 2025
Thank you for sharing your wonderful feedback with us! We’re delighted to hear that your Dyson has made cleaning easier and more enjoyable for your family, and that the attachments have been especially helpful in keeping your furniture free of pet hair. We truly understand the challenge of dealing with heavy shedding, and we appreciate your honest note about the dust bin capacity. Your input is invaluable to us as it helps us continue improving our products. We’re grateful for your trust in Dyson and thrilled to know you’re enjoying your purchase.
Written by a customer while visiting Dyson