Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Edefores
Verified Purchase:Yes
Great when it works but it clogs up often and stops working. The carpet sweeper has completely quit working after about a month of use. Battery life if awful.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that your machine has been clogging frequently, that the carpet sweeper stopped working after only a month, and that the battery life hasn’t met your expectations. We understand how frustrating this must be, especially when the machine works well at times but doesn’t stay consistent. We’d really like the opportunity to look into these issues and help get things back on track for you, so please reach out to us via live chat or give us a call for the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Easy to use for Seniors and multi-level homes
on December 10, 2025
Posted by: Ogram1956
Gender:Female
Verified Purchase:Yes
I really appreciate the "lightness" of the machine--especially when having to carry it up to the second floor or basement. The stairs are so much easier to clean also. Great purchase--I'm thankful I decided to do it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re so pleased to hear that the lightweight design has made it easier for you to carry the machine between floors and clean stairs with less effort. It’s wonderful to know that it’s been a great purchase for your multi-level home. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Keefer
Gender:Male
Verified Purchase:Yes
Best Vac I ever owned. I will recomend to all my family and friends.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that this is the best vacuum you’ve ever owned and that you’d recommend it to your family and friends. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Since I bought it not to long ago I’ll be leaving my review based on performance. AWESOME !!! I have other products and of course other members of my family have the vacuum. I love it! I’ll recommend it for an easy and smooth way to keep your house clean.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear how impressed you are with the performance so far and that you’re enjoying such an awesome experience with your new machine. It’s wonderful to know you already own other products and that your family uses Dyson as well, and we truly appreciate your recommendation for an easy and smooth cleaning experience. If you ever need any assistance or have questions, please feel free to reach out to us via live chat or give us a call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Sami
Verified Purchase:Yes
Easy to use and effective. I like it better than corded vacuums.
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Love the ease of use due to slim size and no cord.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dave
Verified Purchase:Yes
I bought this machine during sale, and the battery only last 10 mins! Not sure if they are selling refurbished machines. Asked for a replacement battery and they send me a battery made in 2023, and IT IS COVERED BY DUST, it is a used one! What are you doing dyson!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for taking the time to share your experience. We’re truly sorry that your machine’s battery didn’t meet expectations and that the replacement part raised concerns. Your feedback matters to us, and we’d like the opportunity to resolve this. Please reach out via live chat or call our support team—we’re committed to making things right.
Written by a customer while visiting Dyson
Posted by: Farah
Gender:Female
Verified Purchase:Yes
I love the performance but battery life is too short and it takes little longer for recharge disposal isn’t very smooth but I’m still happy with it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 11, 2025
Hi there, thank you for sharing your feedback. We are glad to hear that you enjoy the performance, and we appreciate you taking the time to let us know about your experience with the battery life, recharge time, and disposal process. We understand how these aspects can affect your overall use, and your comments are valuable in helping us improve. If you have any concerns or need further assistance, please feel free to contact us through live chat or by phone so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson