This is a truly wonderful machine, however, the battery is insufficient. We expected to have full suction for up to 40 minutes on a full charge, it’s approximately 1/3 of that. Although I would highly recommend Dyson products, I would not recommend in this one for more than one room.
No, I would not recommend this to a friend.
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Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your honest experience. We’re pleased the machine’s design impressed you, but we regret that the battery performance has been disappointing. Your feedback is valuable and will be shared with our team. If you’d like, please connect with us through live chat or by phone. We’ll be happy to support you further.
My husband loves it so I really like it! Wish I had bought one long ago.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback! We’re thrilled that your Dyson has been such a hit in your household. You’re right, it’s never too late to enjoy the benefits.
I love this vacuum! It’s so much quieter than my last one too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re delighted to hear that you love your Dyson vacuum and that it’s noticeably quieter than your previous one. It’s wonderful to know it’s making your cleaning routine more enjoyable. We truly appreciate you taking the time to share your experience and are glad you’re enjoying your Dyson!
I am happy I just wished it would pick up more than hair.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your experience. We’re pleased your Dyson has helped with hair cleanup, though we understand your wish for it to handle more. Your feedback is valuable, and we encourage you to contact us via live chat or call if you’d like support.
I don’t like the maneuverability of the floors attachment and the battery did not last me 20 minutes running.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with the maneuverability of the floor attachment and that the battery life did not meet your expectations. We understand how important ease of use and reliable run time are for a vacuum, and we apologize for the inconvenience this has caused. Your satisfaction is very important to us. Please reach out to our customer support team via live chat or phone support with your product details, so we can assist you further and explore possible solutions. We appreciate you taking the time to share your experience, as it helps us improve our products and service.
This is my 2nd Dyson. The redesign of the attachment heads for better suction is producing excellent results. I especially like the hair attachment--and the longer run time on the battery...big win for easily getting stair carpets clean!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We are delighted to hear that your second Dyson is delivering excellent results with the redesigned attachment heads and improved suction. It’s wonderful to know that the hair attachment and longer battery run time have made cleaning stair carpets much easier for you. We truly appreciate you taking the time to share your experience and are glad you are enjoying your Dyson!
I think I like it. It makes some squeaking noises that I am not use to with my old Dyson. Hoping that is normal.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for your honest review. We’re pleased you’re enjoying your Dyson, though we understand the squeaking noises may feel unusual compared to your previous vacuum. Your feedback is valuable, and we encourage you to contact us via live chat or call, so we can assist further.
I always buy Dyson because it performs so well. It’s light and easy to manage.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your experience with Dyson. We are delighted to hear that you love your machine and that its performance, light weight, and ease of use have made it a reliable choice for you. Providing technology that is both effective and effortless to manage is central to our commitment, and it’s wonderful to know this has been your experience. We truly appreciate your continued trust in Dyson and your loyalty over time. Your confidence in choosing Dyson inspires us to keep innovating and delivering products that make everyday life easier. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.