Thank you for sharing your experience. We are sorry about the difficulties you encountered with the fluffy head attachment, particularly so soon after purchase. The issue of hair becoming tangled in the small wheels, along with the challenge of accessing them for cleaning, is understandably frustrating and not the experience we strive to deliver. Your feedback highlights an important area where design improvements could enhance maintenance and usability. If you are open to it, we would be pleased to support you, whether by offering tips to prevent hair buildup, providing guidance on cleaning techniques, or discussing other possible resolutions. Please feel free to contact our chat or voice support team at any time. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you once again for bringing this to our attention.