The vacuum didn't work out of the box. They have said they will send a replacement battery. Not sure I should have made this purchase.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 13, 2025
Thank you for sharing your feedback. We sincerely regret that your vacuum did not function properly upon arrival. That is certainly not the experience we strive to deliver, particularly with a newly purchased product. We understand how disappointing it can be to encounter issues immediately, and we appreciate you bringing this to our attention. If you are willing, we would be pleased to continue supporting you throughout this process, whether that involves confirming the shipment of the replacement battery, assisting with setup once it arrives, or exploring alternative solutions should the issue persist. Please contact our chat or voice support team, and we will be happy to assist you. Your satisfaction is important to us, and we remain committed to resolving this matter promptly. Thank you once again for your valuable input.
Very easy to use and picks up every single bit from the carpet. I was hesitant at first being that it’s cordless. But I’m glad I purchased it and recommend it to anyone.
I like the vacuum and especially the attachments that I badly needed. Pro: I appreciate the maneuverability. I can finally clean under my bed and under low tables. The battery lasts a long time and charges quickly. Con: I have small hands and have to wear gloves because the fat handle gave me a blister on the bottom of my thumb. I am a senior and the motor is very heavy. I had to purchase a "trigger" to keep the power on as needed to prevent pressure on my finger. Please consider making the handle smaller around on new models.
Replacing a cheap vacuum the Dyson V8 is fantastic. Good suction and battery life, maneuvers very easy. More attachments than I will ever use. I will say, the dirt canister is quite small and needs frequent emptying. Overall great choice!
I bought this Dyson about a month ago, and I see the difference already. The motor seems quieter. I like the way, and I notice the ease of emptying the dirt from the canister. I have three older Dysons. I got this to replace my oldest model, which I've had for over 20 years.