Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,106)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Disappointed
Verified Purchase:Yes
Battery does not hold charge for longer than 3 minutes
Response from DysonBy Customer Service, Rubaid K, September 1, 2025
Thank you for sharing your experience. We are sorry that the battery is not holding a charge as expected. That is not the level of performance we strive to deliver. We fully understand how essential reliable battery life is for uninterrupted use and overall convenience. We sincerely appreciate you bringing this matter to our attention. If you are willing, we would be pleased to explore potential solutions, whether that involves troubleshooting charging issues, or reviewing usage patterns. Please contact our customer support team or reach out to us via email at askdysonus@dyson.com. Your feedback is extremely valuable to us as we continue to improve our products and services.
Written by a customer while visiting Dyson
Posted by: Jess loves vacuum lines
Verified Purchase:Yes
I love this vacuum for its capabilities, but I wish the battery would last longer or there were an easier way to purchase a second battery.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Denise51
Verified Purchase:Yes
I like this new V8 which was a replacement because it has a hair detangler floor brush, it's powerful, quieter, easy to clean , longer battery.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Unhappy
Verified Purchase:Yes
Unable to easily vacuum my carpet to hard to push
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 4, 2025
Thank you very much for sharing your experience with us. We sincerely appreciate the time you took to provide your feedback. We are sorry that pushing the vacuum across your carpet has been difficult. We understand how frustrating it can be when a routine task becomes physically demanding. Ease of use is extremely important to us, and your input helps us identify areas for improvement. Our support team is available through chat or voice assistance to help you check the height settings, brush bar functionality, or any other adjustments that may improve maneuverability and comfort. We are committed to making your cleaning experience as smooth and effortless as possible.
Written by a customer while visiting Dyson
Posted by: Crashsgal
Gender:Female
Verified Purchase:Yes
We bought to replace our Animal the quit working after 5 years. We like it well enough. It picks up dog hair but isn’t quite as loud as our last one.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dave
Verified Purchase:Yes
As expected, our Dyson is as wonderful as our first one. We depend on the quality, ease of cleaning and storage out of sight. Thank you, Dyson.
Written by a customer while visiting Dyson
Posted by: Beth16
Gender:Female
Verified Purchase:Yes
So happy I made this purchase. My rugs and floors have never been so clean. We have 2 dogs and 2 cats, so lots of fur. I was amazed at what this picked up.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dave
Gender:Male
Verified Purchase:Yes
I love this Dyson as I had the previous one taken from the home when my wife left. Sad part is I didn’t get the goody bag of attachments with this model as I had with the previous one. 😢 but I love the detangler on this unit.
I would recommend this to a friend!
Written by a customer while visiting Dyson