Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Eleln
Gender:Female
Verified Purchase:Yes
I like the features but so far am getting only 15 minutes of use, which barely cover a room or 2. Going to give it one more shot before I send it back.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 23, 2025
Hello, thanks for your honest feedback—it sounds frustrating to be limited to just 15 minutes of runtime, especially when the features are otherwise appealing. We are sorry to hear it’s not meeting expectations so far. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: ellie
Gender:Female
Verified Purchase:Yes
I just received my now 2nd Dyson and am very happy with the additional power. But when you lift the top to empty it is not as sturdy and keeps getting stuck and will not go down. It happens every time. I am afraid it is going to break it is not as sturdy as my 1st one.
I would recommend this to a friend!
Response from DysonBy Customer Service, Rubaid K, June 24, 2025
Thank you for sharing your feedback, and we are glad to hear that you are pleased with the added power of your new Dyson. However, we are truly sorry to learn that the bin emptying mechanism isn’t performing smoothly, especially when it feels less sturdy than your previous model. That kind of concern is completely understandable, and your caution is valid. We would love the opportunity to assist you. There may be a specific adjustment we can help you try, or if necessary, we can explore other options. Please contact our customer support team or email us at askdysonus@dyson.com with your order details, and we’ll work to resolve this for you. We appreciate your loyalty as a returning customer and want to ensure your experience with this Dyson is just as dependable as the last. Best wishes, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Zaza
Verified Purchase:Yes
This new Dyson is much more quiet than the one I had for about 10+ years! It really picks up nicely and holds a good charge.
Written by a customer while visiting Dyson
Posted by: Dean
Gender:Male
Verified Purchase:Yes
This is our 4th Dyson vacuum we have purchased and we like them all but this one seems to have less power than expected.
Written by a customer while visiting Dyson
Posted by: Judy
Verified Purchase:Yes
I have a cleaning business so I’ve used almost all brands of a stick vacuum and you r the most advanced
Written by a customer while visiting Dyson
Customer Rating
5
The best vacuum ever I have it plugged up and read
on June 24, 2025
Posted by: Dorap
Gender:Female
Verified Purchase:Yes
I’m glad I bought it it goes from hard wood floors and straight to my carpet and tile floors
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JTjt
Gender:Male
Verified Purchase:Yes
It works and is compact and light. Battery in turbo is underwhelming with only 7-8 minutes of run time or a small living room and bedroom. All and all its nice
Written by a customer while visiting Dyson
Posted by: Satisfied customer
Verified Purchase:Yes
Attachments are very useful.
Battery life could be longer, I guess we could have used the larger model but we like the light weight of the V8.
Filtration works well until you empty it. I guess we need to learn how to deal with the fine dust.
Having the vacuum as a single stick until it is very maneuverable.
Works well it most cases except with ground in dirt.
Battery life could be longer, I guess we could have used the larger model but we like the light weight of the V8.
Filtration works well until you empty it. I guess we need to learn how to deal with the fine dust.
Having the vacuum as a single stick until it is very maneuverable.
Works well it most cases except with ground in dirt.
Written by a customer while visiting Dyson