Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Nick
Gender:Male
Verified Purchase:Yes
Brand new unit arrived on 1/4/25. Was super excited to use this unit but of course the battery wouldn’t charge. Had to do some troubleshooting through text and they determined the charger was faulty. So that’s another week and a half of waiting (since they didn’t overnight it) to see if hopefully that is the issue. I guess time will tell. For as expensive as these things are, it’s a shame we haven’t even been able to use it once, and it’s brand new. Not pleased so far.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Nick,
We are very sorry to hear about the issues with your new unit and the delay in resolving the charger problem. This is certainly not the experience we want for our customers, especially with a brand-new product. Please contact our customer support team at askdysonUS@dyson.com with your details. We will prioritize your case to ensure you receive the replacement charger as quickly as possible and confirm that it resolves the issue.
Best Wishes,
Dyson Customer Support
We are very sorry to hear about the issues with your new unit and the delay in resolving the charger problem. This is certainly not the experience we want for our customers, especially with a brand-new product. Please contact our customer support team at askdysonUS@dyson.com with your details. We will prioritize your case to ensure you receive the replacement charger as quickly as possible and confirm that it resolves the issue.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: NFLJim
Verified Purchase:Yes
So far it’s been just what we wanted & needed.
I love how it performs on different surfaces.
I love how it performs on different surfaces.
Written by a customer while visiting Dyson
Posted by: ncarrasco33
Gender:Male
Verified Purchase:Yes
Bought a month ago, little heavier then my last one but the power it has makes up for it.
Emptying the waste is dumb, it’s somewhat confusing and makes a mess if not paying attention
Emptying the waste is dumb, it’s somewhat confusing and makes a mess if not paying attention
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MDH1
Gender:Female
Verified Purchase:Yes
I love the lightness when moving around the room. I have had Dyson's that were heavy and hard to maneuver. I don't like how much time it takes to charge but everything else about it is very good.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lori
Verified Purchase:Yes
This is my second dyson but this new one is not as smooth with the emptying container.. A little disappointed.
Response from DysonBy Sahil S, Customer Service, January 18, 2025
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Donna
Verified Purchase:Yes
I love the Dyson so far however disappointed that it doesn’t work on my carpets
Response from DysonBy Sahil S, Customer Service, January 18, 2025
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Customer Rating
5
House cleaned for the price of a cup coffee!
on January 14, 2025
Posted by: sisrab742
Gender:Female
Verified Purchase:Yes
I bought this vacuum, and I couldn't be happier!! Love, love, love it! My friend and granddaughter both tried it out and loved it also. After they tried it out, I got all my floors and fans done by them!! I welcomed them to come back again and use it, and suggested they can also do my floorboards! What a laugh I got!! My friend said after she buys her Dyson, I can come over to her house and try her Dyson! Try it everyone!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LorrieP
Gender:Female
Verified Purchase:Yes
I bought this vacuum a month ago and I have been very pleased with its performance. I love that it stays in the charger all the time so you have a full charge every time you started cleaning job. The two speeds enable it to work for tile or carpet.
I would recommend this to a friend!
Written by a customer while visiting Dyson