So my husband bought me this vacuum right before Christmas. Didn't start using it until right before Christmas. It has been good. I can see some things that I would have liked to have but seeing as we got it on sale I'm not complaining too much. It would be nice to have the floor attachment lighted and to not have to hold the one switch while vacuuming. Battery does go quick when used on the high setting. But overall it's doing ok.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, January 9, 2025
Hello Samantha,
Thank you for sharing your experience. We're glad to hear that the vacuum is working well overall. We appreciate your feedback on the floor attachment light and the switch. Please contact us at askdysonUS@dyson.com if you need any assistance. Your satisfaction is important to us, and we value your input.
Bought this because my wife requested it. Initially I wasn’t impressed. But the more I use it, the more I like it. The battery life is sufficient when on normal mode. Do not use turbo if you’re wanting to vacuum a bunch. Reason for 4 stars is due to battery life. I wish Dyson would bring one out with interchangeable batteries, like what Milwaukee tools has. Also love the charging mount.
Awesome cleaner wish the charging block had a place to store the 3rd attachment, like maybe on one of the tubes of the vacuum, it wouldn't take up much room and we wouldn't be searching for it when we need it,just a suggestion and longer battery life would be nice
This vacuum is so convenient! I have a dog that sheds, and it's really quick to grab off the charging base and do a quick swipe of her resting areas. Powerful suction power with lots of attachments. Really lightweight and the battery life is good. I have a small house so I am able to vacuum the entire house on one charge, I have to empty the canister a couple times but it's super quick. Overall, definitely worth the money! Dyson for life :-)
Love this vacuum! Straight out of the box we ran it over an area rug that had been vacuumed with an upright vacuum a few days before and cleaned by a Roomba the day prior - the amount of dirt and dog hair the Dyson picked up was amazing! It's super light and easy to maneuver, and sooo easy to use. Using it has a hand held is quick and convenient convenient! Love everything about this vacuum - well worth the cost.
I love it! The cordless feature is my favorite, just so easy and convenient to grab it quickly and vacuum up a mess. It’s light and I also love the different attachments and ease of emptying (although it took me a minute to figure out how to empty, thank goodness for instructions.) it vacuums up everything so easily. My only con is that it has trouble with higher carpets.
Really disappointed in the battery life. I have a 800 sqft place and it’s fully dead after vacuuming 15 minutes.
No, I would not recommend this to a friend.
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Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are sorry to hear about the battery life issues you are experiencing. We understand how frustrating it can be when the vacuum does not last long enough to clean your entire place. Please contact our customer support team at askdysonUS@dyson.com for further assistance. We can check if a replacement battery is needed or provide additional troubleshooting.