I received my Dyson just before Christmas. I have used it regularly and it is so easy and effective. Because it is light and maneuverable, I use it more often and it makes cleaning easier. I still use my corded Dyson for deep cleaning.
I bought this 3 weeks ago and I really like it. It is light weight and really picks up the dirt. The only thing I do not like is that the battery only lasts about 10 minutes. I am able to do my carpet in bedroom, which is small. That is all then I have to wait for it to recharge again which takes a long time. I tried to leave it plugged in and use but I am not able to do thisl I just wish there was a way to have the charge last longer.
This is the 3rd Dyson vacuum I purchased. It’s reliable. Thanks for the discount sale price.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Adequate
on January 5, 2025
Posted by: LL08
Gender:Female
I really like that the vacuum was easy to assemble, is lightweight, and has great suction. I would prefer an on/off switch rather than a trigger that I have to engage. Also, the battery charge life is less than desirable .
Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for your feedback. We're pleased to hear that you found the vacuum easy to assemble, lightweight, and effective in terms of suction. We understand your preference for an on/off switch instead of a trigger and your concerns about the battery charge life. Your insights are valuable, and we will take them into consideration for future product improvements. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Received this as a Christmas gift but a little disappointed. It’s very easy to use but the battery life doesn’t last long. The guide suggests to use the slow speed to save battery life but I have to use max for it to suck up things from my floor. I’m going to try to send back but it seems it may be a difficult process.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your experience with us. We are sorry to hear that you are disappointed with the battery life of your new vacuum. We understand how important it is for the product to perform well without frequent recharging, especially when you need to use the maximum setting for effective cleaning. We appreciate your feedback regarding the user guide's suggestion and the actual performance. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.