I had a Dyson V8 animal before this new one. It had much better suction. My new one doesnt pick up dog hair anything like the old one did. Im a little disappointed in the performance
Response from DysonBy Ridhu Sharma, Customer Service, January 3, 2025
Hello,
We are sorry to hear that your new vacuum is not meeting your expectations, especially compared to your previous Dyson V8 Animal. We understand how important it is to have a vacuum that effectively handles pet hair. Please reach out to our customer support team at askdysonUS@dyson.com so we can troubleshoot the issue and find a solution for you. Your satisfaction is important to us, and we're here to help.
The Dyson V8 was bought to replace a small hand held vacuum to clean up small messes. I was concerned the V8 would be too bulky but I am very pleased how nimble it is and does a better job than the hand held vacuum. The easy, quick change out to the accessory tools is a big plus.
I bought this Dyson in early December and used it three times vacuuming flights of stairs and the landings. Powerful vacuum and it's easy to maneuver. The ease of use is amazing, the most important thing is no cord worry, especially when you are vacuuming stairs. Charging time is a slight concern but the job it does out ways this negative. Thanks for supplying this lightweight vacuum cleaner.