Works very well but very very disappointed in the battery life. Not sure if it’s a defected battery or not, but for the money I paid for the product the battery should last longer than 15 minutes. Very disappointing
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for your feedback and for choosing Dyson. We are pleased to hear that you find our product effective. However, we sincerely apologize for the disappointment caused by the battery life. The experience you described is not typical of our products, and we understand how frustrating it must be. It is possible that the battery may be defective. We would like to resolve this issue for you as quickly as possible. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Perfect vac for quick touch-ups. Cyclone canister can be removed and washed with water to remove all dust. High-power setting is great for cleaning blinds, etc; lower power setting prolongs better life. Once the batter needs a charge, you have a great excuse to stop cleaning & take a rest.