Powerful. Disappointed the stem does not have an elbow as shown online in the video. I really wanted a vacuum that would reach under furniture as demonstrated.
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello, thank you for sharing the response with us. We have reviewed your concern regarding issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Had to return as the battery only lasts 10 minutes after charging overnight. Dyson sent me a new battery and it still barely works long enough to do two normal sized rooms. Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello, thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We will surely work on your feedback and will get a better experience ahead. For future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
I have this and the original Dyson, but this is way easier. Quick cleanups in a pinch instead of dragging out the bigger vacuum and its power is incredible. Mad at myself for not getting it sooner
The vacuum works so well to clean out carpets and hardwood floors. We love the different heads to use on the different types of floors. One thing that is an issue is that the battery only lasts about 10 minutes! This makes it have difficult to clean the house. It cleans so well, but doesn't last long enough to vacuum the whole first floor.
I would recommend this to a friend!
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello, thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.