Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Jcast2311
Verified Purchase:Yes
Bought it a few weeks ago. The charge does not keep long enough for a small sized room to fully vacuum it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 23, 2025
Thank you for sharing your experience. We are truly sorry about the frustration and disappointment you have encountered with your Dyson V8 Absolute, especially given that the charge does not last long enough to clean even a small-sized room. We understand how important it is to feel confident in both the performance of your machine and the support you receive, and we regret that your expectations have not been met. If you are open to it, we would like to help make this right. Please consider reaching out to our chat or voice support team so we can review your case in detail and explore options to resolve it swiftly. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We appreciate your patience and hope to restore your confidence in our service.
Written by a customer while visiting Dyson
Customer Rating
1
Vacuum head
on October 12, 2023
Posted by: Harrysandy
Gender:Female
Does not pick up as well as the older ones, I own 3 dysons - don’t really care for the new style vacuum head would not buy again
No, I would not recommend this to a friend.
Response from DysonBy Teanna, October 19, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Lydia
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I am unable to vacuum my floor longer than 15 minutes without stopping to charge the machine. I'll never buy from this company again. I would return it but I threw out the box.
No, I would not recommend this to a friend.
Response from DysonBy Amandeep S, Customer Service, May 2, 2024
Hello Lydia, thank you for your review. We really appreciate your time and efforts. We are so sorry to see from your review that you have experienced some issues with your Dyson V8 vacuum. This does not fall in line with the iconic service standards we aim to provide our customers with, However, we are committed towards providing the best-in-class Experience for our Dyson owners. We do really apologize for the inconvenience caused to you. We would value the opportunity to assist you, to help ensure your Dyson is working properly, for this I would request you to connect with our customer support channels so that we can help you with the best possible resolution, you can also contact us via email askdysonUS@dyson.com, in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted out.
Written by a customer while visiting Dyson
Posted by: Mom1
Gender:Female
Verified Purchase:Yes
The Dyson definitely sucks up dirt which is great but I don’t like that I have to hold the button in to use it the whole time I’m cleaning and I feel like the batter dies to fast. For the amount of money this cost those things should be an issue
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, July 2, 2024
Hello,
Thank you for sharing your valuable feedback with us. We have reviewed your concern that you are having with your Dyson Vacuum. We regret this inconvenience and understand how frustrating this could be. However, do not worry, I am here to help you. We request you to reach out to us via Dyson live chat or Dyson phone support so that we can get the resolution for the same. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Thank you for sharing your valuable feedback with us. We have reviewed your concern that you are having with your Dyson Vacuum. We regret this inconvenience and understand how frustrating this could be. However, do not worry, I am here to help you. We request you to reach out to us via Dyson live chat or Dyson phone support so that we can get the resolution for the same. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Dyson00
Gender:Female
Verified Purchase:Yes
The charge does not last long enough to vacuum my apartment and takes too long to recharge.
Response from DysonBy Sahil S, Customer Service, July 19, 2024
Hello,
Thank you for sharing your response with us. We have reviewed your concern regarding having a power issue with your Dyson Cordless Vacuum Cleaner. We do apologize for the inconvenience and understand how you must be feeling in this situation. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern with some troubleshooting and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Thank you for sharing your response with us. We have reviewed your concern regarding having a power issue with your Dyson Cordless Vacuum Cleaner. We do apologize for the inconvenience and understand how you must be feeling in this situation. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern with some troubleshooting and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Barbara
Gender:Female
Verified Purchase:Yes
Just had to return the second defective V8. Not happy.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, November 7, 2024
Hello Barbara,
Thank you for sharing your experience with us. We deeply regret the inconvenience and frustration you've faced with your Dyson V8, particularly having to return a second defective unit. We understand how disappointing it must be to encounter issues repeatedly and the hassle of dealing with returns. This is not the level of quality or service we aim to provide, and we sincerely apologize for the trouble caused. Please rest assured that your satisfaction is our priority. We are committed to resolving this issue promptly. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you. We appreciate your patience and understanding.
Best Wishes,
Nisha
Dyson Customer Service
Thank you for sharing your experience with us. We deeply regret the inconvenience and frustration you've faced with your Dyson V8, particularly having to return a second defective unit. We understand how disappointing it must be to encounter issues repeatedly and the hassle of dealing with returns. This is not the level of quality or service we aim to provide, and we sincerely apologize for the trouble caused. Please rest assured that your satisfaction is our priority. We are committed to resolving this issue promptly. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you. We appreciate your patience and understanding.
Best Wishes,
Nisha
Dyson Customer Service
Written by a customer while visiting Dyson
Posted by: Marilyn
Gender:Female
Verified Purchase:Yes
Great vacuum cleaner! Just one thing I don't like is having to hold the on button all the time I'm vacuuming. It hurts my hand tremendously.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Sandrella
Gender:Female
Verified Purchase:Yes
I just got it and already it's giving me problems. It will not run continuously, it runs in short spurts. It is fully charged and all the filters are clean. It is frustrating considering how much I paid. The sucky poafrt is that you only have 30 days to return it. Geez, most retailers give you 60 days.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, November 13, 2024
Hi Sandrella,
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Nisha
Dyson Customer Support
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Nisha
Dyson Customer Support
Written by a customer while visiting Dyson